JETT ARRINGTON
DALLAS,USA
Summary
Driven Client Service Associate with a background in financial services, digital marketing, and leadership. Proven ability to streamline administrative processes, deliver exceptional client experiences, and guide teams toward shared goals. Known for strong communication, creative problem solving, and a positive, adaptable attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Relationship Advocate
Fidelity Investments
Westlake, TX
09.2025 - 11.2025
- Developed and implemented customer feedback processes to enhance service quality.
- Trained new team members on best practices for client engagement and relationship building.
- Analyzed customer data to identify trends, improving retention strategies and satisfaction rates.
Client Service Associate
FourWord Financial
Lubbock, TX, USA
05.2024 - 08.2025
- Provide administrative and marketing support for a remote financial advisory practice, ensuring compliance with industry regulations.
- Design and maintain the firm's website, enhancing brand visibility and client engagement.
- Process client paperwork and account maintenance requests, reducing turnaround time by consistently meeting tight deadlines.
- Develop and implement digital marketing initiatives, expanding outreach to prospective clients.
- Affiliated with Voya Financial
Coach & Scheduler
Kidokinetics
Dallas, TX, USA
05.2021 - 08.2023
- Coordinated athletic enrichment programs across multiple private schools and recreational centers.
- Managed Excel-based scheduling for 15+ weekly classes, ensuring accurate staffing and client satisfaction.
- Adapted lesson plans to varied skill levels, fostering a fun and safe learning environment.
Outside Services & Pro-Shop Attendant
Canyon Creek Country Club
Richardson, TX, USA
10.2019 - 01.2021
- Delivered high-quality customer service to club members and guests, enhancing the club experience.
- Handled daily pro shop operations, including merchandising, POS transactions, and inventory management.
Team Member
Chick-fil-A
Richardson, TX, USA
06.2019 - 09.2019
- Ensured exceptional guest experiences through fast, courteous service and attention to detail.
- Developed strong interpersonal communication skills in a fast-paced environment.
Education
B.B.A. - Business Management
Texas Tech University
Skills
- Creative Problem Solving
- Project Management
- Analytical Thinking Skills
- Business Development Strategies
- Interpersonal Communication Skills
- Time Management Skills
- Leadership Skills
- Problem Solving Skills
- Strong Communication Skills
- Financial & Client Reporting
- Excel Modeling
- CRM & Workflow Automation (Salesforce)
- Digital Marketing & Web Design (FMG Suite, SEO, Essential Engine)
- Cross-functional Communication
- Data-driven Problem Solving
Websites
Certification
Holds the SIE Certification
Leadership Experience
Phi Delta Theta, Chaplain & Social Chair
Aug 2021 — May 2025, Lubbock
• Directed spiritual programming and facilitated weekly small-group discussions, fostering
member engagement and well-being.
• Planned, budgeted, and executed social and philanthropic events; negotiated sponsorship's
and venue agreements with sororities, local businesses, and property owners.
• Strengthened alumni and campus partnerships while promoting a positive chapter presence
in the university community.
Interests
- Playing golf
- Spending quality time with family
- Exploring new places and experiences
- Hunting/Fishing/Outdoor Activities
Timeline
Customer Relationship Advocate
Fidelity Investments
09.2025 - 11.2025
Client Service Associate
FourWord Financial
05.2024 - 08.2025
Coach & Scheduler
Kidokinetics
05.2021 - 08.2023
Outside Services & Pro-Shop Attendant
Canyon Creek Country Club
10.2019 - 01.2021
Team Member
Chick-fil-A
06.2019 - 09.2019
B.B.A. - Business Management
Texas Tech University