Tynia Barnes
Raleigh,NC
Summary
Dynamic and personable professional with a talent for building impactful relationships within underserved communities. Leveraging exceptional organizational skills and a vibrant extroverted nature, I excel in fostering connections and driving positive change through effective communication.
Overview
3
3
years of professional experience
Work History
Customer Relationship Advocate
Fidelity Investments
01.2024 - Current
- Gained substantial knowledge surrounding the personal investing industry as well as methods to implement and avoid when offering financial advice to clients.
- Recognized for the January 2024 Manager's Choice Award for my highly positive and contagious energy. Along with my ability to remain focused on executing my goals and undeniable commitment to fidelity.
- Developed highly empathetic relationships with industry leaders and peers and earned reputation for exceeding service standard goals.
Language Facilitator
All American Interpreters For The Deaf
09.2022 - 09.2023
- Facilitated seamless communication for deaf and hard of hearing students across all academic levels, encouraging participation in the classroom environment.
- Collaborated with staff and faculty to enhance their understanding of the Deaf community so they can bridge the gap between their cultural and language barriers. Thus, providing the deaf student with a comprehensive educational experience that caters to their individual needs.
- Advocated for equal access to communication for deaf and hard of hearing students through various forums and classroom discussions. Resulting in the implementation of more accessibility for deaf students via communication devices, closed captioning on videos, more blank paper and writing utensils, etc.
Lead Academic Advisor
Fayetteville State University
02.2021 - 08.2022
- Offered strategic academic guidance to a caseload of over 300+ students of underserved communities. Such as; LGBT+, low income, first generation, and disabled.
- Delivered compelling socioeconomically driven presentations surrounding topics including, education, finance, and employment which resulted in an 30% increase in cultural competency among staff and student participants.
- Collaborated with a variety of Department Leaders across Fayetteville State's campus to creatively implement educational and socially impactful activities to reinforce student success. All while leveraging student data and analysis to assist in decision making.
- Supervised a team of advisors to innovatively design, budget, market, and execute a 2-week immersive summer program catering to program participants. Which resulted in an 50% increase in student retention.
- Answered inquiries and resolved problems related to college selection, finances, and government assistance programs based on individual student need.
Education
Associate of Science - Interpreter Education
Blue Ridge Community College
Flat Rock, NC05.2023
Bachelor of Arts - Interdisciplinary Studies
University of North Carolina At Pembroke
Pembroke, NC11.2020
Skills
- Cross-Cultural Competency
- Creative Direction
- Advocacy for Underserved Communities
- Public Speaking
- Social Media Marketing
- Effective writing
- Presentation Skills
- Relationship Building
Languages
American Sign Language
Limited Working
Timeline
Customer Relationship Advocate
Fidelity Investments
01.2024 - Current
Language Facilitator
All American Interpreters For The Deaf
09.2022 - 09.2023
Lead Academic Advisor
Fayetteville State University
02.2021 - 08.2022
Associate of Science - Interpreter Education
Blue Ridge Community College
Bachelor of Arts - Interdisciplinary Studies
University of North Carolina At Pembroke
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