Brianna Cortes
Fresno,CA
Summary
Responsible, and friendly Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier
Epic
06.2020 - 11.2022
- Greeted and conversed with customers and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated register for credit card and digital wallet transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers locate items.
- Restocked and organized merchandise.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Worked very well with coworkers, and helped them when they needed it.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma -
California Fresno State University
Fresno, CA06.2027
Skills
- Guest Inquiries
- Stocking and Replenishing
- Product and Service Sales
- Verbal and Written Communication
- Issue Resolution
- Order Taking
- Staff Training
- Refunds and Exchanges
- Credit and Cash Transactions
- Product Knowledge
- Cleaning and Sanitizing
- Customer Service Excellence
Additional Information
-Currently attending California Fresno State University.
-Helped cater at events for a couple of months.
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Epic
06.2020 - 11.2022
High School Diploma -
California Fresno State University
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