BRIANNA COTTON
Summary
Certified RBT with front office and hospitality training experience. Delivers 1:1 ABA therapy, manages HIPAA-compliant data and documentation, and supports families. Skilled receptionist in scheduling, intake, de-escalation, and staff coaching. Known to be reliable, detail-oriented, and client focused.
Overview
10
10
years of professional experience
Work History
Registered Behavior Technician
Brennan behavioral group
New Orleans
02.2026 - Current
- Developed and implemented individualized behavior intervention plans addressing diverse client needs.
- Collaborated with therapists to monitor client progress and refine intervention strategies.
- Provided direct support in daily living activities, promoting client independence and skill development.
- Documented behavioral data accurately for ongoing assessments and evaluations.
Receptionist/front Desk Coordinator
Porteous, Hainkel, & Johnson
New Orleans
10.2023 - 12.2025
- Coordinated event planning logistics, ensuring successful execution of company functions and gatherings.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized reception area with updated materials, creating a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed correspondence, filed documents, and tracked office supplies inventory to support staff operations.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Barista Trainer
Hyatt Regency
New Orleans
04.2016 - 04.2020
- Trained new team members using positive reinforcement and supportive coaching techniques.
- Monitored trainee progress and introduced tailored learning tools to enhance individual development.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Engaged customers during peak times to foster a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
Associate's - Concentration Psychology
Delgado Community College
New Orleans, LASkills
- Behavior analysis
- Behavior intervention
- Data documentation
- Digital recordkeeping
- Administrative assistance
- Detail-oriented mindset
- Client communication
- High-definition photography
Timeline
Registered Behavior Technician
Brennan behavioral group
02.2026 - Current
Receptionist/front Desk Coordinator
Porteous, Hainkel, & Johnson
10.2023 - 12.2025
Barista Trainer
Hyatt Regency
04.2016 - 04.2020
Associate's - Concentration Psychology
Delgado Community College