Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Brianna Craig

Indio,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Big Lots
05.2023 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.

Pool Attendant

Fantasy Springs Resort Casino
04.2022 - 11.2022
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks
  • Cleaned attractions to reduce spread of germs and bacteria.

Cashier/Sales Associate

HomeGoods
12.2020 - 04.2022
  • Connected with customers to support positive transaction experiences and address service concerns
  • Operated POS terminals and cash drawer balancing
  • Helped customers complete purchases, locate items and join reward programs
  • Assisted customers by answering questions and fulfilling requests.

Education

High School Diploma -

Shadow Hills High School
Indio, CA
05.2020

Skills

  • Positive Learning Environment
  • Customer Needs Assessments
  • Equipment Operation
  • Cash Register Operations
  • Credit Card Transaction Processing
  • Customer Experience
  • Customer Service
  • Problem-solving skills
  • Cash Register Operation
  • POS System Operation

Accomplishments

  • Vision, Mission, Values August winner at Fantasy Springs Resort Casino
  • In high school I received a "Daughter of the American Revolution" bronze medal for leadership and scholastic achievements during my time in ROTC
  • I completed 100+ hours of community service during my time as a Shadow Hills Cadet

Timeline

Sales Associate

Big Lots
05.2023 - 09.2024

Pool Attendant

Fantasy Springs Resort Casino
04.2022 - 11.2022

Cashier/Sales Associate

HomeGoods
12.2020 - 04.2022

High School Diploma -

Shadow Hills High School

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Brianna Craig