BRIANNA CRAWFORD
Jeannette,PA
Summary
Current resourceful and driven health care management graduate with excellent interpersonal and team building skills seeks a full-time position in medical billing and/or administration. Seasoned Medical Records Clerk with 1 year of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records and obtaining records from off-site storage facilities. Organized and coordinated individual committed to adhering to HIPAA privacy policies.
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
Excela Health
Greensburg, PA
05.2023 - Current
- Reviewed patient charts for accuracy and completeness.
- Processed incoming medical records requests.
- Maintained a secure filing system for confidential documents.
- Scanned paper records into digital format.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Retrieved patient medical records in response to requests from authorized personnel.
Billing Specialist
CVS SPECIALTY PHARAMCY
Monroeville, PA
11.2022 - 04.2023
- As a Medical Billing Representative, you will ensure timely and accurate billing for outstanding claims while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers
- As part of the billing and reimbursement team, you will work in a fast paced and team focused environment to ensure timely and accurate billing to insurance providers
- Maintaining supporting and chronological notes that detail action taken to resolve billing edits
- Billing reports, queues, or diversions according to payer and company policy guidelines
- Contact patients, physician's offices or insurance carriers as needed to expedite billing claims.
Biller
EXCELA HEALTH/OPTUM 360
Greensburg, PA
05.2019 - 11.2022
- Bills insurances and edits claims for clearinghouse
- Insurance management skills
- Write offs
- Payorloss.
Waitress
Jhonnys Wife's Place
Jeannette, PA
06.2020 - 10.2022
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Support Staff Member
Walden's View
Irwin, PA
09.2019 - 05.2020
- Provided assistance with activities of daily living, such as bathing, dressing, grooming and toileting.
- Assisted clients with light housekeeping duties, including laundry and meal preparation.
Residential Aid
ReMed
Jeannette, PA
05.2018 - 09.2019
- Rehabilitate clients with traumatic brain injuries and help them succeed in everyday life, using everyday skills.
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Provided companionship to elderly residents by engaging in conversation and recreational activities.
Cashier
Nissan Service
Greensburg, PA
01.2017 - 08.2017
- Received payment by cash, check, credit cards, vouchers, or automatic debits and issued receipts, refunds, credits, or change due to customers
- Counted money and audited money drawers.
Dietary Aid
Excela Health - Westmoreland Hospital
Greensburg, PA
02.2016 - 01.2017
- Provided dietitians with assistance researching food, nutrition, or food service systems
- Planned menus or diets and guided individuals or families in food selection, preparation, or menu planning, based upon nutritional needs and established guidelines
- Analyzed menus or recipes and standardize recipes, and prepared a major meal, following recipes and determining group food quantities
- Observed patient food intake and reported progress and dietary problems to dietician.
Education
Health Care Management
Westmoreland County Community College
12.2018
Skills
- Knowledgeable in medical terminology
- Familiar with medical coding procedures
- Experienced with medical billing management software and insurance claims
- Office coordination and administration
- Excellent microcomputer concepts including Microsoft Word, Excel, PowerPoint
- Adept at communicating with both clients and coworkers
Training
- ICD-9-PCS
- Human Biology
- User Support Operations
- ICD-10-CM/PCS
- A&P for ICD-10 Coder
- Medical Billing Management
- CPT-4/HCPCS
- CMS 150/ UB-04
- Medical Office Procedures
- Abstract Coding
Timeline
Medical Records Clerk
Excela Health
05.2023 - Current
Billing Specialist
CVS SPECIALTY PHARAMCY
11.2022 - 04.2023
Waitress
Jhonnys Wife's Place
06.2020 - 10.2022
Support Staff Member
Walden's View
09.2019 - 05.2020
Biller
EXCELA HEALTH/OPTUM 360
05.2019 - 11.2022
Residential Aid
ReMed
05.2018 - 09.2019
Cashier
Nissan Service
01.2017 - 08.2017
Dietary Aid
Excela Health - Westmoreland Hospital
02.2016 - 01.2017
Health Care Management
Westmoreland County Community College
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