Bessie Patricia Alcaraz
Loma Linda,CA
Summary
Dedicated and experienced medical records and patient care professional with over 18 years in healthcare settings. Seeking to leverage expertise in medical coding, administrative support, and bilingual communication in a Medical Coding Specialist role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
City of Hope Medical Center
01.2015 - 05.2018
- - Maintained and updated electronic patient charts; scanned and organized medical documents.
- - Managed release of patient records, lab, and imaging results as requested by external medical professionals and directly by patients.
- - Assisted the front office with high call volumes and provided translation services for Spanish-speaking patients.
- - Practiced HIPAA compliance to ensure patient confidentiality and rights.
- - Efficiently used scanning technology to digitize and organize medical records.
Patient Care Assistant
City of Hope Medical Center
05.2000 - 06.2014
- - Supported medical staff in clinical procedures and patient care activities.
- - Managed inventory of medical supplies and ensured procedural areas were stocked and prepared.
- - Recorded vital signs and assisted in patient admissions and discharge processes.
- - Provided bilingual support in patient communications and appointment confirmations.
- - Ensured cleanliness and readiness of patient care areas.
Education
Medical Coding Specialist -
Santa Barbara City College
05.2025
Skills
- - Languages: Fluent in Spanish
- - Technical: Proficient in Epic, Oasis, Outlook, Microsoft Office (PowerPoint, Notes)
- - Administrative: Strong organizational skills, experienced in customer service, teamwork-oriented
- - Equipment: Knowledgeable in the use of faxes, scanners, printers, and label machines
- - Personal Attributes: Able to work effectively under pressure
- HIPAA compliance
- Customer service
- Written and verbal communication
- File organization
- Data entry
- Document scanning
- Medical terminology understanding
- Paperwork processing
- Medical terminology
- Patient confidentiality
- Data security
Certification
- [Area of certification]s, [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Records Clerk
City of Hope Medical Center
01.2015 - 05.2018
Patient Care Assistant
City of Hope Medical Center
05.2000 - 06.2014
Medical Coding Specialist -
Santa Barbara City College
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