Attentive Virtual Assistant that provides skilled support to facilitate operational efficiency and meet challenging requirements. Specializing in ophthalmology for 14 years, highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Virtual Cliniac Assitant
Prism Vision Group
San Antonio
03.2023 - Current
Enter data into medical databases accurately and efficiently.
Accurately bill and code medical office visits, minor procedures and surgeries into appropriate software.
Audit medical documents for accuracy.
Assist in the preparation of reports and correspondence.
Organize and maintain filing systems for documents and records.
Efficiently run and coordinates meetings via Zoom and Microsoft.
Certified Ophthalmic Technician
Civilian Contractor Lackland AFB
San Antonio
01.2021 - Current
Input, audited and prepared medical notes for multiple physicians.
Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
Performed lensometry and sit-lamp examinations.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Assisted with enrollment, informed consent and preliminary work for clinical research study patients.
Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
Used Lensometer to measure and record lens power of existing prescriptive spectacles.
Identified issues during preliminary exam and addressed an assisted physicians.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Promoted positive and smooth patient flow of about 80-100 patients daily, throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Directed and led small teams of 4-5 personnel through daily clinical operations.
Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Certified Ophthalmic Technician
Brown Retina Institute
Schertz
06.2019 - 01.2021
Applied eye medications and drops to dilate pupils in preparation for examinations.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Used Lensometer to measure and record lens power of existing prescriptive spectacles.
Assisted physician during exam and laser procedures for vision corrective actions.
Instilled anesthetic drops and assisted in laser treatments and minor procedures such as intravitreal injections.
Performed slit-lamp examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
Cleaned or sterilized ophthalmic or surgical instruments.
Identified issues during preliminary exam and addressed concerns with physician.
Operated ophthalmic equipment for patient eye examinations and prepared post-op care under physician supervision to promote healing and optimal recovery strategies.
Called patients to inquire about post-operative status or recovery.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Certified Ophthalmic Technician
SAN ANTONIO EYE CENTER
San Antonio
10.2013 - 06.2019
Documented patient information into medical software for multiple physicians, assisted with office procedures.
Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color vision tests.
Coordinated clinic and diagnostic testing according to facility standards.
Prepared and inventoried medical kits needed for minor office procedures.
Reviewed and audited medical notes to ensure accuracy for billing and coding purposes.
Performed and assisted with Bscan ultrasound testing on patients under physician supervision.
Translated medical information as well as medical treatment and care recommended by physicians for Spanish speaking patients.
Triaged and documented patients medical questions and concerns in EMR system for physician review.
Education
MacArthur High School -
MacArthur High School
San Antonio, TX
06.2007
Nursing -
Wayland Baptist University
San Antonio, TX
Nursing -
San Antonio Community College
San Antonio, TX
Skills
Bilingual
Customer service
Communication skills
Microsoft word
Time management
Leadership
Computer literacy
Data entry
Medical coding
Document auditing
Report preparation
Filing system management
Virtual meeting coordination
Patient communication
Attention to detail
Problem solving
Certification
Certified Ophthalmic Technician
Good Clinical Practice
GCP- Social and Behavioral Research Best Practices