Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Dartez

Godley,TX

Summary

With a proven track record at Petco, I excel in payroll processing and customer service, demonstrating exceptional [Software] expertise and the ability to foster strong customer relationships. My achievements include streamlining payroll duties for efficiency and enhancing customer satisfaction through anticipatory support, showcasing my analytical and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Payroll Assistant

aledo assisted living
Aledo, TX
08.2022 - 12.2024
  • Processed and issued employee paychecks, statements of earnings and deductions.
  • Calculated employee leave time by comparing available hours against listed hours.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Reviewed employee tax forms to ensure compliance with federal regulations.
  • Managed payroll for temporary, hourly and salaried employees.
  • Established employee payroll files and updated existing files with new information.

Customer Service Representative Remote

Petco
Burleson, TX
03.2021 - 02.2023
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong customer relationships to encourage repeat business.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Collected deposits or payments and arranged for billing.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Updated databases with new and modified customer data.

Education

High School Diploma -

Crowley High
Crowley, LA
05-2021

Skills

  • Producing reports
  • [Software] expertise
  • Payroll deductions
  • Tracking leave
  • Multi-state payroll
  • Compiling data
  • Checking time cards
  • Report writing
  • Payroll processing

Timeline

Payroll Assistant

aledo assisted living
08.2022 - 12.2024

Customer Service Representative Remote

Petco
03.2021 - 02.2023

High School Diploma -

Crowley High

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Brianna Dartez