Brianna Davis
Dallas,TX
Summary
Project Manager with over 7 years of experience in leading enterprise projects that enhance operational efficiency and drive strategic business transformation. Achievements include reducing reporting preparation time by 40% and improving sprint completion rates from 78% to 95%, demonstrating a strong ability to streamline processes and deliver impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
BANK OF AMERICA
02.2023 - Current
- Lead enterprise-level projects and strategic initiatives supporting operational efficiency, risk management, and business transformation objectives.
- Manage project lifecycles from initiation through implementation, coordinating timelines, resources, budgets, and stakeholder communications.
- Lead SaaS and digital transformation initiatives that improve operational effectiveness and support strategic business goals.
- Established project governance frameworks and executive reporting processes that reduced reporting preparation time by 40%.
- Implemented workflow automation and AI-assisted reporting solutions that reduced manual administrative efforts by 35%.
- Reduced issue resolution timelines by 30% through proactive risk management, escalation planning, and stakeholder engagement.
- Increased cross-functional productivity by 20% through process standardization and improved communication practices.
Scrum Master
CAPITAL ONE
08.2021 - 12.2023
- Facilitated Agile ceremonies for multiple Scrum teams supporting enterprise SaaS and digital transformation initiatives.
- Increased sprint velocity by 25% through Agile coaching, backlog refinement, and continuous improvement practices.
- Reduced impediment resolution times by 40% through proactive risk identification and structured escalation management.
- Partnered with Product Owners and business leaders to prioritize strategic initiatives and align delivery with organizational objectives.
- Leveraged AI-assisted analytics and Agile reporting tools to identify delivery bottlenecks and improve sprint predictability.
- Implemented KPI dashboards and sprint reporting frameworks that improved project visibility and executive decision-making.
- Improved sprint completion rates from 78% to 95% through enhanced estimation practices and accountability measures.
Case Manager
METROCARE SERVICES
03.2018 - 07.2021
- Led cross-functional initiatives focused on improving client outcomes, service delivery, and operational efficiency.
- Reduced case resolution timelines by 15% through proactive planning, stakeholder coordination, and resource management.
- Coordinated services among healthcare providers, community organizations, and internal stakeholders within a high-volume caseload to enhance client support.
- Facilitated meetings with multidisciplinary teams to align priorities, resolve issues, and ensure timely execution of service plans.
- Implemented process improvements addressing workflow inefficiencies, reducing administrative burden and enhancing service delivery.
- Facilitated collaboration between community resources, internal departments, and external partners to achieve successful client outcomes.
- Leveraged data analysis and reporting tools to monitor program performance and support data-driven decision-making.
Education
Bachelor of Science -
University of Central Arkansas
Conway, ARConway, AR
Skills
- Project management and execution
- Agile methodologies
- Scrum and Kanban
- SaaS implementation
- Requirements gathering and analysis
- Stakeholder engagement
- Risk management and tracking
- Process improvement strategies
- Workflow optimization
- KPI reporting and dashboard design
- Executive reporting and communication
- Strategic planning and resource management
- Cross-functional leadership and team facilitation
- Jira and Confluence proficiency
- Azure DevOps and Smartsheet expertise
- Microsoft Project and Mondaycom usage
- Microsoft Office Suite proficiency
- Power BI analytics
Certification
- Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- SAFe Agile Certification
Selected Achievements
- Increased Agile team velocity by 25% through process optimization and coaching initiatives.
- Reduced project issue resolution times by 30% through proactive risk management and stakeholder engagement.
- Improved sprint completion rates from 78% to 95% through enhanced planning and accountability measures.
- Reduced manual administrative effort by 35% through workflow automation and AI-assisted reporting solutions.
- Improved operational efficiency through process improvements that reduced processing timelines by 25%.
Timeline
Project Manager
BANK OF AMERICA
02.2023 - Current
Scrum Master
CAPITAL ONE
08.2021 - 12.2023
Case Manager
METROCARE SERVICES
03.2018 - 07.2021
Bachelor of Science -
University of Central Arkansas