Brianna Delgado
New Braunfels,TX
Summary
Dynamic professional with experience at Walgreens as a Certified Pharmacy Technician, excelling in patient communication and insurance verification. Proven ability to manage inventory and enhance customer service while maintaining confidentiality. Adept at problem-solving and troubleshooting, consistently delivering high-quality results under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crash Technician Assistant
KLD Associates
New Braunfels, TX
04.2025 - Current
- • Read and interpret police crash reports.
• Talk to injured vehicle occupants about their crash.
• Assist crash investigators with casework/fieldwork.
• Maintain cooperative relationships with police agencies, hospitals, insurance companies, and tow yards.
• Securely handle private/confidential material
Certified Pharmacy Technician (CPhT)
Walgreens
04.2021 - Current
- Train new team members, fill prescriptions, enter and verify insurance information, set up patient profiles, getting in contact with vendors, doctors offices, and insurance
- Input vaccines and communicate with patients in both English and Spanish
- Organize medications, stock, update on hands while providing a high level of customer service
Cashier/Assistant Manager
Jalisco Express
01.2016 - 04.2021
- Assistant to owner in day to day functions, training, organization, inventory and order supplies, daily reconciliation and bank deposits, provide high standard of customer service
Education
High school diploma -
Canyon high school
New Braunfels, TX05.2019
Some College (No Degree) -
Northeast Lakeview College
Universal City, TXSkills
- Crash report analysis
- Data entry
- Patient communication
- Confidential information handling
- Inventory management
- Customer service
- Insurance verification
- Organizational skills
- Language proficiency
- Attention to detail
- Troubleshooting and Diagnostics
- Operations monitoring
- Vendor relations
- Taking precise measurements
- Equipment troubleshooting
- Adaptability
- Problem-solving aptitude
- SOP enforcement
- System troubleshooting
- Works Well Under Pressure
- Excellent communication
Accomplishments
- Processed and filled over 500 prescriptions per day.
- Reduced prescribing errors 15% by reaching out to prescribers to verify medication orders.
- Increased customer retention 50% by delivering top-notch customer service from prescription drop-off to pick-up.
- Trained all of our new pharmacy technicians on pharmacy policies, procedures and best practices.
Certification
- Pharmacy Technician Certification
- Pharmacy Technician License
- Food Handler Certification
- CPR/BLS Certification
- Immunization Certification
- TABC Certification
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Crash Technician Assistant
KLD Associates
04.2025 - Current
Certified Pharmacy Technician (CPhT)
Walgreens
04.2021 - Current
Cashier/Assistant Manager
Jalisco Express
01.2016 - 04.2021
High school diploma -
Canyon high school
Some College (No Degree) -
Northeast Lakeview College
Similar Profiles
Elle RichElle Rich
Crash Technician Assistant at KLD AssociatesCrash Technician Assistant at KLD Associates
Cody J. HaleCody J. Hale
Team Lead Crash Technician at KLD Associates, Inc.Team Lead Crash Technician at KLD Associates, Inc.
KEVIN DUFFERKEVIN DUFFER
Founder/CEO at KLD ConsultingFounder/CEO at KLD Consulting
Rakeshia WilsonRakeshia Wilson
DSP/DSP Float/Case Manager at Caregiver Inc.DSP/DSP Float/Case Manager at Caregiver Inc.
MIKE HAREMIKE HARE
Territory Account Manager at Equipment ShareTerritory Account Manager at Equipment Share