Open To Work
BRIANNA DISBROW
East Hampton
Summary
Highly organized and dependable professional with strong leadership skills and a proven ability to manage complex operations. Experienced in optimizing workflows, resolving challenges, and maintaining a positive, solutions-driven approach. Recognized for taking initiative, supporting team success, and thriving in fast-paced, customer-focused environments.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Service Dispatch Manager
Roman Oil
Meriden
04.2022 - Current
- Oversee daily dispatch operations, coordinating technician schedules to ensure timely and efficient service delivery
- Resolve employee concerns through active listening, conflict mediation, and team support
- Build and maintain strong customer and vendor relationships, improving retention and satisfaction
- Cross-train staff to increase team flexibility and minimize operational disruptions
- Manage high-volume workloads while maintaining accuracy, professionalism, and strict deadlines
Medical Billing Specialist
Midstate Radiology Associates
Wallingford
08.2020 - 03.2022
- Acted as liaison between patients, insurance providers, and internal teams to ensure accurate claims processing
- Managed accounts receivable, resolved claim denials, and reduced outstanding balances
- Processed and posted payments accurately while maintaining detailed account records
- Utilized Epic system for billing workflows, documentation, and account updates
Waitress
Westbrook Lobster
Wallingford
08.2012 - 10.2020
- Delivered high-quality customer service in a fast-paced dining environment
- Maintained organized work areas to support efficient service and team coordination
- Handled cash and credit transactions accurately, ensuring balanced registers
Education
High School Diploma -
Skills
- Workforce & Staff Management
- Scheduling & Dispatch Coordination
- Strategic & Operational Planning
- Team Leadership & Training
- High-Volume Multitasking
- Customer Communication
- Conflict Resolution
- Continuous Learning
- Process Improvement
- Attention to Detail
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteSalary Range
$60000/yr - $200000/yrTimeline
Service Dispatch Manager - Roman Oil
04.2022 - Current
Medical Billing Specialist - Midstate Radiology Associates
08.2020 - 03.2022
Waitress - Westbrook Lobster
08.2012 - 10.2020
H.C. Wilcox Technical High School - High School Diploma,