Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Brianna Dixon

Gainesville

Summary

Skilled barista with background in high-volume coffee shops. Possesses strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tutor

Littera Education
Online
10.2024 - Current
  • Facilitated personalized learning sessions for diverse student needs.
  • Assessed student progress through regular evaluations and feedback.
  • Utilized educational technology tools for interactive learning experiences.
  • Mentored new tutors on effective teaching strategies and best practices.
  • Created a positive classroom environment to encourage student participation.
  • Encouraged students to ask questions about topics they did not understand.

Barista

Maudes Cafe
Gainesville
08.2023 - 08.2024
  • Prepared high-quality espresso drinks and specialty beverages for customers.
  • Maintained cleanliness and organization of the café environment during service.
  • Operated coffee machines and equipment ensuring proper functioning and safety.
  • Assisted customers with menu selections and answered beverage-related questions.
  • Handled cash transactions accurately while processing payments efficiently.
  • Collaborated with team members to ensure smooth daily operations at the café.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Barista

Starbucks
Saint Petersburg
10.2019 - 10.2021
  • Create customer connections to ensure long-term sales
  • Memorized official and off-menu preparations to serve all customer beverages
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Enthusiastically engaged customers during busy periods to keep mood light and fun
  • Provided customers with product details such as coffee blends and preparation descriptions
  • Educated customers on beverage menu items and provided samples of daily brews

ESOL Tutor

Siliguri
Siliguri
08.2018 - 06.2019
  • Adapt teaching approach and methods to each person's interest and ability level
  • Communicate with parents about behavior and academic issues
  • Provided after-school help daily
  • Deliver engaging and informative lessons on English grammar, spelling, vocabulary, and pronunciation
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities
  • Kept student on-task with proactive behavior modification and positive reinforcement strategies

Education

Bachelors of Arts - Education

Saint Petersburg College
01.2027

Families of Faith Christian Academy
06.2019

Skills

  • Front counter maintenance
  • Problem-solving
  • POS system operation
  • Cash handling
  • Soft selling
  • Cleanliness
  • Active listener
  • Attention to detail
  • Positive and professional
  • Conflict resolution
  • Task prioritization
  • Communication skills
  • Ability to work under pressure

Certification

120 hour Certificate in Teaching English to Speakers of Other Languages (TESOL/TEFL), 05/18/23

References

References available upon request.

Timeline

Tutor

Littera Education
10.2024 - Current

Barista

Maudes Cafe
08.2023 - 08.2024

Barista

Starbucks
10.2019 - 10.2021

ESOL Tutor

Siliguri
08.2018 - 06.2019

Bachelors of Arts - Education

Saint Petersburg College

Families of Faith Christian Academy