Brianna Dunson
Ypsilanti,Mi
Summary
Customer-oriented housekeeping room attendant coordinates multiple tasks in fast paced setting. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results. Self driven custodian seeking leverage of 2+ years of employment in the hospital industry. Highly motivated employee with desire to take on new challenges and training skills.
Overview
7
7
years of professional experience
Work History
Inpatient Unit Clerk
University of Michigan Medicine
03.2024 - Current
- Assisted with the orientation of new hires on the unit clerk role, fostering a supportive work environment that encouraged growth and development.
- Supported quality improvement initiatives on the inpatient unit by actively participating in meetings, offering constructive feedback, and implementing changes as needed.
- Processed requests for patient medical records and patient information.
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Managed challenging situations involving upset family members or visitors with professionalism, exhibiting empathy while ensuring adherence to hospital policies.
Caregiver
Eisenhower Rehabilitation Center
05.2023 - 11.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Med Tech/ Care Giver
Brookdale Assisted Living
04.2020 - 09.2022
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Facilitated cross-training opportunities among colleagues to promote skill diversification and increased capacity for handling diverse caseloads.
Wellness Assistant
Manpower Employment Agency
01.2019 - 05.2020
- Educated clients on proper exercise technique to ensure safety and maximize results during workouts.
- Promoted healthy lifestyle changes by leading group exercise classes and workshops on stress management techniques.
- Collaborated with healthcare providers to develop holistic care plans tailored specifically for each client''s needs.
- Monitored member progress with regular check-ins, offering support and encouragement throughout their journey.
- Increased member retention with engaging, educational, and fun wellness events and activities.
- Assisted clients in setting realistic health goals, creating actionable steps towards achievement.
- Developed strong rapport with clients by actively listening to concerns, providing empathetic guidance and solutions.
- Collected and tracked information about participation and outcomes of individual programs.
Patient Attendant
Manpower Agency
01.2018 - 08.2018
- Implemented creative strategies to keep patients engaged during their stay, including coordinating activities or providing emotional support.
- Ensured accurate record-keeping by meticulously updating patient charts and reporting any changes in condition to medical staff.
- Served as a reliable point of contact for family members seeking updates on their loved ones'' conditions, fostering trust and open communication.
- Supported nursing staff with routine tasks such as taking vital signs, changing dressings, and administering medication under supervision.
- Contributed to efficient hospital operations by promptly responding to call lights and addressing patient needs.
- Fostered positive relationships with patients and their families through empathetic listening, clear communication, and genuine concern for their wellbeing.
- Promoted a healing atmosphere within the ward by maintaining an organized workspace free of clutter or hazards.
- Reduced risk of injury or complications by carefully following established guidelines for lifting, transferring, and positioning patients.
- Anticipated potential patient needs by maintaining an inventory of commonly used supplies within reach ensuring minimal wait times for assistance.
Education
esthetics program - undefined
lesprit Academy
04.2025
diploma - undefined
pioneer high school
06.2017
Skills
- Preparing charts
- Arranging transportation
- HIPAA compliance
- Strong organization
- Retrieving medical records
- Documenting vital signs
- Electronic charting
- Documentation skills
- Discharge support
- Medical terminology
- Multi-line phone system
- Supply restocking
Timeline
Inpatient Unit Clerk
University of Michigan Medicine
03.2024 - Current
Caregiver
Eisenhower Rehabilitation Center
05.2023 - 11.2024
Med Tech/ Care Giver
Brookdale Assisted Living
04.2020 - 09.2022
Wellness Assistant
Manpower Employment Agency
01.2019 - 05.2020
Patient Attendant
Manpower Agency
01.2018 - 08.2018
esthetics program - undefined
lesprit Academy
diploma - undefined
pioneer high school
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