Brianna English

• Maintained up-to-date knowledge of industry trends, regulations, and technologies in order to provide the most relevant instruction possible for trainees.
• Championed a culture of safety throughout the organization by consistently reinforcing best practices during training exercises and ongoing coaching engagements.
• Boosted on-time delivery performance through the implementation of time management strategies and route planning techniques during training sessions.
• Championed ongoing professional development opportunities for drivers by staying apprised of industry-relevant certifications or workshops that could benefit the team''s continued growth and success.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

• Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
• Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
• Maintained clean and organized workstations, adhering to strict health and safety guidelines.
• Maintained clean, tidy and orderly work station to uphold company standards.
• Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
• Demonstrated excellent customer service skills to increase customer satisfaction.
• Developed strong communication skills while interacting with diverse clientele daily.
• Cross-trained in other areas of restaurant to provide additional support during busy periods.
• Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
• Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.

• Collaborated with team members to meet daily quotas and improve overall productivity on the line.
• Participated in training sessions to enhance skills and knowledge.
• Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
• Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
• Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
• Mentored junior cooks in refining culinary skills through hands-on guidance.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Created stains for P&G to test new laundry soaps

• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Improved product quality by conducting thorough inspections and identifying areas for improvement.
• Reduced the number of defects by implementing effective inspection strategies and techniques.
• Oversaw incoming material inspections, verifying supplier adherence to established specifications and requirements.
• Championed a culture of quality awareness among all employees through training programs and workshops.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.