Brianna A. Escandon

• Assist with pre-event and end event needs such as set-up, clean up, decorating, banner placements, crew staging, and layouts of events.
• Bartend on occasion and get involved in promotions as needed.
• Distributed promotional materials to targeted areas of the city.
• Brief Street team crew for events in various locations.
• Provided customer service support during on-site marketing activities.
• Reported feedback from customers regarding product or service quality to management team.

• Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
• Coordinated with internal teams to ensure timely delivery of products and services for events.
• Developed event themes and concepts to ensure successful execution of events.
• Ensured effective communication between vendors and suppliers before, during and after the event.
• Provided on-site support during the day of the event including problem solving if necessary.
• Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.

• Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Opened one new location as managing support
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.

• Managed service staff to ensure customer satisfaction and compliance with company policies.
• Developed and maintained relationships with customers, vendors, and suppliers.
• Resolved customer complaints in a timely manner.
• Managed inventory levels of parts necessary for servicing customers' needs.
• Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
• Created employee work schedules to keep shifts properly staffed.
• Opened varies new locations as supporting service manager.
• Extensive corporate training for Front of House and Back of House. All positions.

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• Provided support in setting up equipment prior to events.
• Greeted guests upon arrival at the event venue and provided them with necessary information.
• Supervised volunteers assigned tasks during an event, hired, trained and supervised support staff required for events.
• Coordinated and allocated equipment, supplies and staff for events.
• Managed deliveries of vendors for social events.
• Oversaw advanced event registration and day-of check-in to handle high volume of guests.

• Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
• Collaborated with clients to identify their goals and expectations from the event.
• Coordinated and allocated equipment, supplies and staff for events.
• Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
• Designed contracts, collected fees and booked venues for events.
• Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
• Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
• Coordinated vendors, timelines and budgets for events.

• Setting up for local festivals, creating maps and layouts for events
• Developed a system for tracking inventory and ordering supplies as needed.
• Managed customer service inquiries and complaints in a timely manner.
• Communicated regularly with customers to gain insights into their needs.