Brianna Farrell
New York,NY
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
1
1
Certification
Work History
Seasonal Sales Associate
Men's Wearhouse
Manhattan, NY
03.2026 - Current
- Assist customers with selections and purchases to enhance their shopping experience. Maintain store department's orderly appearance and reset
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Supported inventory management by restocking shelves and organizing displays.
- Responded promptly to customer inquiries, ensuring satisfaction and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Retail Sales Associate
Burlington Stores, Inc.
Manhattan, NY
11.2025 - 01.2026
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Participated in loss prevention efforts by adhering to company policies and procedures.
- Coordinated with stock team to expedite restocking of high-demand items.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Retail Sales Associate
Arts to Ware
Manhattan, NY
11.2025 - 12.2025
- Executed promotional displays to attract customer interest and boost sales performance.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
Office Associate
CHDFS, Inc.
Manhattan, NY
10.2025 - 11.2025
- Performed data entry and maintained client files, ensuring accuracy and confidentiality. Assisted in general office duties like filing, scanning, and faxing
- Assisted in processing incoming and outgoing correspondence, maintaining accurate records.
- Implemented filing systems that improved document retrieval efficiency by streamlining access to information.
- Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.
Education
GED -
Department Of Education
Queens, NY01-2026
Skills
- Organization skills
- Data entry
- Teamwork and collaboration
- Problem-solving skills
- MS office
- Customer service
- Time management
- Decision-making
- Team leadership
Accomplishments
- Earning Professional Administrative Certification of Excellence (PACE) by American Society of Administrative Professionals
- Completed Retail Industry Fundamentals by National Retail Federation
- Servsafe Food Handler Certificate
- NYC Food Handler Certificate
- Languages: English, Mandarin Chinese
Certification
- ServSafe Food Handler - ServSafe Certified Alcohol, Business, and Food Protection Services (Sep 2025 - Sep 2028)
- Food Handler Cards - NYC Department of Health and Mental Hygiene (Aug 2025)
- Retail Industry Fundamentals - National Retail Federation (Jul 2025)
- GED - NYC DOE (Jan 2026)
Languages
English
Mandarin Chinese
Timeline
Seasonal Sales Associate
Men's Wearhouse
03.2026 - Current
Retail Sales Associate
Burlington Stores, Inc.
11.2025 - 01.2026
Retail Sales Associate
Arts to Ware
11.2025 - 12.2025
Office Associate
CHDFS, Inc.
10.2025 - 11.2025
GED -
Department Of Education