Brianna Fernandez
Miami,FL
Summary
Proven leader and customer service expert with a track record of enhancing operational efficiency and customer satisfaction at Milams. Excelled in inventory management and conflict resolution, demonstrating strong work ethic and honesty. Skilled in food safety and POS system operation, significantly reducing waste and improving team communication.
Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Publix
03.2022 - Current
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Department Manager
Milams
10.2020 - 03.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associate of Arts - Education
Miami Dade College
06-2026
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food safety
- Hospitality service expertise
- Work area maintenance
- Heavy lifting
- Cash handling proficiency
- POS system operation
- Ordering procedures
- Inventory oversight
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Deli Clerk
Publix
03.2022 - Current
Department Manager
Milams
10.2020 - 03.2022
Associate of Arts - Education
Miami Dade College
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