Brianna Figueroa
Nacogdoches
Summary
Motivated student seeking an opportunity to gain valuable work experience and enhance customer service skills. Strong sense of reliability, punctuality, and dedication to delivering exceptional results in any assigned project. Goal is to utilize skills and experiences to contribute effectively to the success of future endeavors.
Overview
4
4
years of professional experience
Work History
Leader in Training
Buckle
07.2024 - Current
- Mentored junior staff members on best practices in retail sales, improving overall team performance.
- Optimized retail space usage by designing and implementing custom shelving solutions.
- Developed strong relationships with retail partners, resulting in improved product placement and increased sales opportunities.
Sales Teammate
Buckle
02.2024 - 05.2024
- Established strong client relationships through excellent communication skills, resulting in increased customer retention.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
FOH Team Member
Shipley Do-Nuts
01.2022 - 01.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
Team Member
Whataburger
01.2022 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Summer Intern
Mann Eye Institute
01.2021 - 01.2021
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
IMPACT Early College High School
Baytown, TX05-2023
Associate of Arts - General Studies
Lee College
Baytown, TX05-2023
Skills
- Professional and courteous
- Positive attitude
- Teamwork
- Time management
- Attention to detail
- Multitasking Abilities
- Organizational skills
Language
English
Timeline
Leader in Training
Buckle
07.2024 - Current
Sales Teammate
Buckle
02.2024 - 05.2024
FOH Team Member
Shipley Do-Nuts
01.2022 - 01.2023
Team Member
Whataburger
01.2022 - 01.2022
Summer Intern
Mann Eye Institute
01.2021 - 01.2021
High School Diploma -
IMPACT Early College High School
Associate of Arts - General Studies
Lee College
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