Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Brianna Figurelli

Brianna Figurelli

Folkston,GA

Summary

Dedicated Customer Service professional with extensive experience of 6 years in resolving customer issues and providing top-notch support. Skilled in communication, problem-solving, and building strong client relationships. Committed to exceeding customer expectations. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

7
7
years of professional experience

Work History

SHIFT LEAD

Zaxby's
Jacksonville, Fl
05.2021 - Current
  • Trained new team members on company policies and procedures
  • Handled cash deposits and conducted inventory counts for accuracy
  • Responded to and resolved customer inquiries and complaints in a professional manner
  • Prescient in handling cash transactions and providing exceptional customer service
  • Demonstrated ability to eminently handle high-volume transactions with accuracy
  • Trained in ensuring compliance with company policies and maintaining a clean work environment
  • Skilled in identifying and meeting customer needs to drive revenue growth.

CASHIER

Burger King
Folkston, Ga
09.2017 - 05.2020
  • Balanced cash drawer at the end of every shift, ensuring all transactions were accounted for
  • Collaborated with team members to maintain a clean and organized work environment.

Education

HIGH SCHOOL DIPLOMA -

Charlton County High School
05.2019

Skills

  • Communication
  • Problem-solving
  • Patience
  • Empathy
  • Time management
  • Attention to detail
  • Multitasking
  • Customer satisfaction
  • POS System Operation
  • Inventory control
  • Staff training
  • Critical thinking
  • Punctuality
  • Workplace Safety
  • Team motivation
  • Complaint resolution
  • Team Leadership

Languages

English | Native

Timeline

SHIFT LEAD

Zaxby's
05.2021 - Current

CASHIER

Burger King
09.2017 - 05.2020

HIGH SCHOOL DIPLOMA -

Charlton County High School

Similar Profiles

CREATE PROFILE
Brianna Figurelli