Dynamic professional with a strong background in team collaboration and customer service. Proven ability to manage schedules effectively and streamline workflows, enhancing operational efficiency and team performance.
Overview
5
5
years of professional experience
Work History
Shift Lead
The Salad Station
Monroe, Louisiana
11.2023 - Current
Trained and mentored new team members on best practices to enhance team performance.
Coordinated staff schedules to ensure optimal coverage during peak hours, reducing wait times.
Collaborated with management to streamline workflows, improving overall operational efficiency.
Team Member
Raising Cane's
West Monroe, Louisiana
08.2023 - 11.2023
Operated kitchen equipment to ensure safe and efficient food preparation.
Greeted customers with a friendly demeanor to create welcoming store environment.
Engaged with customers to take orders and address inquiries, enhancing overall service experience.
Team Member
Raising Cane's
Pineville, Louisiana
06.2023 - 08.2023
Operated kitchen equipment to ensure safe and efficient food preparation.
Greeted customers warmly upon entry, creating a welcoming atmosphere.
Engaged with customers to take orders and resolve inquiries, enhancing service experience.
Shift Lead
The Salad Station
Alexandria, Louisiana
03.2021 - 06.2022
Oversaw daily operations, ensuring efficient service during peak shifts and maintaining customer satisfaction.
Ensured food quality and presentation met company standards consistently, contributing to positive dining experiences.
Developed training program for new team members on food preparation and customer service standards, enhancing onboarding experience.