BRIANNA FITZPATRICK
Easton,PA
Summary
Experience in a diverse area of fields primarily pertaining to food service. Experience with handling food, giving training for future employees, and communication. Open-minded, creative, and determined. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Bakerly
Easton, PA
07.2022 - Current
- Supervised daily operations and ensured compliance with safety standards.
- Trained and mentored team members on workflow processes and best practices.
- Led team meetings to communicate objectives and address operational challenges.
- Monitored equipment performance and arranged maintenance as needed.
- Collaborated with other departments to streamline processes across the facility.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Trainer
Bakerly
Easton, PA
06.2018 - 07.2022
- Developed comprehensive instructions for new hires to ensure accurate task execution.
- Trained employees in specialized positions requiring additional skill development.
- Oversaw line conductors to maintain product quality and cleanliness during testing.
- Managed rework processes for defective products while ensuring a tidy workspace.
- Guided oven operators in monitoring product quality and size specifications.
- Provided support across various departments as required to enhance productivity.
- Coordinated efforts of personnel on production lines to optimize efficiency.
- Ensured adherence to safety and operational standards throughout training programs.
Catering
Sodexo Food Service
Sioux Falls, SD
09.2018 - 03.2020
- Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Kept customer and food preparation areas clean and well-organized.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Organized ingredients and restocked supplies to prepare for busy periods.
Call Center Representative
Sodexo Food Service
Allentown, PA
07.2015 - 06.2019
- Assisted guests within hospital for ordering their meals.
- Assisted in tray line assembly, delivery of food, direct orders in patient's rooms, the dish room as needed.
- Assigned for assisting rehab unit for orders and delivery.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
Education
Associate of Arts - Art Education
Lehigh Carbon Community College
Schnecksville, PA06.2018
Skills
High WPM
- Open-mindedness
- Safety compliance
- Team leadership
- Process improvement
- Cross-department collaboration
- Staff mentoring
- Payroll processing
- Policy enforcement
- Industrial hygiene
- Team building
Certification
CPR Certification - Adult First AID/CPR/AED, American Red Cross, 03/19/21
Languages
English
Native/ Bilingual
Spanish
Elementary
American Sign Language
Elementary
Timeline
Supervisor
Bakerly
07.2022 - Current
Catering
Sodexo Food Service
09.2018 - 03.2020
Trainer
Bakerly
06.2018 - 07.2022
Call Center Representative
Sodexo Food Service
07.2015 - 06.2019
Associate of Arts - Art Education
Lehigh Carbon Community College
Similar Profiles
Dallen MendenhallDallen Mendenhall
Financial Planning Analyst at BakerlyFinancial Planning Analyst at Bakerly
NACHALY ROSADO PINTONACHALY ROSADO PINTO
Human Resources/Talent Acquisition Specialist at BakerlyHuman Resources/Talent Acquisition Specialist at Bakerly
Michael WhisenhuntMichael Whisenhunt
Shipping and Receiving Associate at BakerlyShipping and Receiving Associate at Bakerly
Samantha BogertSamantha Bogert
Appliance Sales Associate at The Home DepotAppliance Sales Associate at The Home Depot
Philip E. Gauffreau P.E.Philip E. Gauffreau P.E.
Owner at Square PEG Consulting, LLCOwner at Square PEG Consulting, LLC