Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Flowers

Blackshear,GA

Summary

Motivated esthiology graduate seeking to further my experience with skincare with a trusted and respected business. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance customer experience. Goal is to enhance knowledge in esthiology career field to be able to provide customer with desired results.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dollar Tree
09.2023 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Provided adequate training and mentoring to new hires that joined the team.

Cashier

Dollar Tree
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Michael's Deli
05.2021 - 07.2022
  • Resolved customer complaints independently or with aid of supervisor.
  • Operated and sanitized kitchen and food preparation equipment.
  • Completed orders to the customer's and the business' satisfaction.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery to customers.

Education

Licensed - Esthetician

Aveda Institute
10601 San Jose Blvd, Jacksonville, FL 32257
07.2024

High School Diploma -

Pierce County High School
Blackshear, GA
05.2022

Skills

  • Product and service knowledge
  • Waxing Techniques
  • Spa Operations/ Sanitation/ Leadership Skills
  • Customer Service Expertise
  • Inventory Management
  • Hospitality Etiquette
  • Relationship Building
  • Basic Facial Services
  • Natural Nail Services
  • Makeup Application

Timeline

Assistant Manager

Dollar Tree
09.2023 - 05.2024

Cashier

Dollar Tree
05.2023 - 09.2023

Cashier

Michael's Deli
05.2021 - 07.2022

Licensed - Esthetician

Aveda Institute

High School Diploma -

Pierce County High School

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Brianna Flowers