Brianna Gaines
Rockville,UT
Summary
Experienced with HR operations, focusing on process improvement and employee engagement. Utilizes strategic planning to enhance workflow efficiency and support organizational goals. Knowledge of best practices in HR compliance and benefits administration.
Overview
9
9
years of professional experience
Work History
HR/Operations Specialist
RedMatter Solutions
Rosslyn, VA
04.2023 - Current
- Created process documentation for internal workflows, including time tracking, performance management, and new hire onboarding
- Spearheaded the implementation of BambooHR as the company’s applicant tracking system
- Managed the performance management process for over 40 employees
- Handled more than 10 requisitions at a time for financial, business, technical, and administrative positions
- Collaborated with hiring managers to develop job descriptions and postings
- Conducted interviews, assessed candidates, and made hiring recommendations
- Hired and onboarded more than 25 new employees within nine months
- Planned and hosted team all-hands meetings
- Tracked and audited employee timesheets for accuracy
- Ensured compliance with I-9 documentation, EEO reporting, and affirmative action requirements
- Maintained and updated employee handbooks and policies in accordance with labor laws
- Oversaw the employee termination process, ensuring compliance with company policies
- Conducted exit interviews to gather feedback for process improvements
- Managed employee benefits and coordinated with insurance brokers
- Planned and executed company events within budget, aligning with company culture and goals
- Created content for and managed the company’s LinkedIn profile
HR Recruiter (Contract, Part-Time)
CSAAC
Montgomery Village, MD
07.2020 - 04.2023
- Managed up to 8 requisitions simultaneously, hiring over 30 employees per month
- Hosted 7 virtual and 5 in-person job fairs, attracting 25+ attendees
- Maintained new and existing employee profiles in ADP Workforce Now
- Led recruiting efforts, including job postings, sourcing, and candidate vetting
- Hired for roles in Direct Support, Healthcare, Human Resources, Executive, and Finance
- Drafted offer letters, welcome emails, and created onboarding profiles for new hires
- Planned in-person and virtual events for the HR team and company employees
- Managed applicant tracking and reported employment statistics
- Assisted employees with the open enrollment process
- Conducted 25+ exit interviews for departing employees
- Processed employee terminations and pay changes
HR Specialist/Recruiter
DelCor Technology Solutions
Silver Spring, MD
06.2021 - 10.2022
- Managed 5-9 requisitions on average and successfully hired 4-5 people per month
- Hired and onboarded over 16 new employees during my tenure
- Managed Greenhouse, ADP Workforce Now, and Zenefits systems
- Created job descriptions for technical, marketing, executive, and administrative roles
- Developed recruiting strategies to attract and retain quality candidates
- Sourced candidates from LinkedIn, Indeed, ZipRecruiter, AngelList, and other platforms
- Scheduled and coordinated in-person and virtual interviews
- Drafted and sent offer letters via ADP and Zenefits
- Updated systems with role changes, pay adjustments, and terminations
- Implemented company-wide DEI initiatives
- Collaborated with external hiring agencies to fill open positions
- Assisted new employees by scheduling onboarding sessions
- Led onboarding training sessions for new hires
- Conducted candidate and employee surveys to identify opportunities for improvement
Senior Coordinator, Technology
EAB
Washington, DC
07.2018 - 06.2021
- Scheduled 30+ internal interviews and follow-up meetings with hiring managers
- Reviewed resumes and conducted first-round interviews for the technology team
- Created and delivered 10+ offer letters to new hires using the Workday platform
- Developed training resources for internal team members used in the onboarding process
- Designed intern engagement and professional development plans
- Led four training sessions during the new hire onboarding process for 10+ new hires
- Managed the training of new internal and external hires
- Provided complex calendar management, meeting preparation, and event support for executives and team members
- Planned, hosted, and managed logistics for Employee Resource Group and Diversity retreats
- Provided logistical and operational support for department-wide and team-specific events, including 10+ interpersonal events and 10+ team meetings
Legal HR Assistant (Contract)
Berry, Appleman and Leiden
Washington, DC
01.2017 - 07.2017
- Handled confidential and sensitive information in Workday HR System to conduct I-9 Form auditing and ensure E-Verify compliance
- Demonstrated a thorough understanding of immigration law, government-issued documents, legal research, data entry, document review, and case file management
- Assisted in reassessing best auditing practices to improve compliance and efficiency
- Provided consultation and training to team members on best practices and procedures
- Supported office operations by organizing, filing, and relocating equipment
Education
Bachelor of Arts - Communications
McDaniel College
Westminster, MD05-2015
Skills
- HR policies implementation
- HR metrics and analytics
- Employee engagement strategies
- Recruitment and selection
- Benefits administration
- Onboarding and orientation
- Organizational development
- Talent management
Timeline
HR/Operations Specialist
RedMatter Solutions
04.2023 - Current
HR Specialist/Recruiter
DelCor Technology Solutions
06.2021 - 10.2022
HR Recruiter (Contract, Part-Time)
CSAAC
07.2020 - 04.2023
Senior Coordinator, Technology
EAB
07.2018 - 06.2021
Legal HR Assistant (Contract)
Berry, Appleman and Leiden
01.2017 - 07.2017
Bachelor of Arts - Communications
McDaniel College