BRIANNA GARNETT
Lake Jackson,TX
Summary
Dynamic and adaptable Senior Administrative Office Assistant with a proven track record at Brazosport College, enhancing student engagement and library operations efficiency. Skilled in Microsoft Access and office administration, excelled in providing personalized academic support and fostering superior guest service. Demonstrated exceptional time management and communication abilities, significantly improving library accessibility and resource management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Administrative Office Assistant
Brazosport College
Lake Jackson, USA
08.2019 - Current
- Provide administrative support to library operations, both remotely and on-site, ensuring efficient workflow and student satisfaction
- Assist students with research inquiries, resource navigation, and library services, fostering a supportive academic environment
- Coordinate events and workshops focused on academic success, enhancing student engagement and participation
- Develop and maintain online resources and communication strategies to improve accessibility to library services
- Provide monthly reports to the Library Director
- Update Library procedure documents as changes arise
- Train new student workers on circulation procedures and Library policies
- Supervises student workers
- Provide customer service and support to prospective, new, and matriculated students
- Answer patron/student questions in person or by phone regarding library services and resources
- Locate desired customer items through an interlibrary loan system and coordinate deliveries
- Researches and provides information upon the request of the Director/Staff members or Students
- Serve as the primary point of contact for students, providing accurate information and guidance on library services and academic resources, fostering a welcoming and supportive environment
- Oversee daily administrative functions, including scheduling, data entry, and maintaining library databases, ensuring seamless operations and efficient resource allocation
- Collaborate with faculty and staff to facilitate effective communication between departments and ensure students receive timely updates regarding library services and academic programs
- Organize workshops and information sessions, enhancing student engagement and awareness of academic resources available through the library
- Utilize various software applications and library management systems to enhance user experience and streamline administrative processes
- Proven success with helping patrons, students, and librarians with routine needs and special projects
- Self-motivated and committed to fostering superior guest service through efficient operations
- Ability to assist a student while utilizing several resources simultaneously
- Experience in providing personalized academic and administrative support to students
- Proficient in managing multiple tasks, schedules, and projects efficiently
- Strong written and verbal communication skills, adept at interacting with diverse student populations and faculty
- Skilled in using student information systems, library management software, and office productivity tools
- Ability to identify and address student needs, develop solutions, and implement effective strategies
Library Student Worker
Brazosport College
Lake Jackson, USA
01.2019 - 08.2019
- Showed patrons/students where to find library resources, such as certain library books
- Kept library shelves and printed materials well-stocked and organized according to the established system
- Mitigated librarian workload by independently managing basic patron/student requests and locating materials
- Processed customer fines and educated individual patrons/students on ways to minimize future charges
- Sorted books and library materials
- Maintained and updated patron/student records in the library system database
- Performed administrative functions, such as filing paperwork
- Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record, consistently arriving to work ready to start immediately
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX12.2023
Associate of Arts -
Brazosport College
Lake Jackson, TX12.2020
Skills
- Adaptable
- Excellent listening
- Verbal and written communication
- Time management
- Office Administration
- Microsoft Access
- Excellent organization
- Work efficiently
Certification
- Texas Teacher Certification Program: EC-6, Present, Teachworthy - Virtual
- Mental Health Certificate, 10/24, Teachworthy - Virtual
- Region 10 - Dyslexia Training Certificate, 10/24, Teachworthy - Virtual
Accomplishments
Dean's List
Brazosport College, Spring 2020
Omicron Delta Kappa, the National Leadership Honor Society
University of Houston, 2021
The National Society of Leadership and Success
University of Houston, 2022
Languages
English
Native/ Bilingual
Timeline
Senior Administrative Office Assistant
Brazosport College
08.2019 - Current
Library Student Worker
Brazosport College
01.2019 - 08.2019
- Texas Teacher Certification Program: EC-6, Present, Teachworthy - Virtual
- Mental Health Certificate, 10/24, Teachworthy - Virtual
- Region 10 - Dyslexia Training Certificate, 10/24, Teachworthy - Virtual
Bachelor of Science - Psychology
University of Houston
Associate of Arts -
Brazosport College
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