Brianna Garza
Frisco,TX
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Barista
La Finca
12.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader
La La Land Kind Cafe
05.2022 - 08.2023
- Demonstrated comprehensive knowledge of the full menu, including coffee, teas, lemonades, and food items
- Conducted thorough training for new employees, encompassing both practical skills and customer service principles, to maintain consistent quality and service standards
- Responsible for accurate inventory tracking of ingredients and store merchandise
- Assisted in managing inventory shipments, coordinating receiving, storage, and organization
- Entrusted with the responsibility of opening and closing the store, and overseeing all necessary preparations
- Delivered outstanding and friendly customer service
- Consistently met and exceeded store expectations in service delivery, team management, and operational efficiency
Server
Fiatto
03.2022 - 02.2023
- Welcomed and greeted customers daily, providing knowledge on food and drink menus
- Took orders and entered them accurately on computer system
- Promoted daily specials, drinks, and desserts
- Monitored tables to ensure customer satisfaction and responded promptly to any request
Barista
Dutch Bros Coffee
10.2021 - 04.2022
- Greeted and served an average 200+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment
- Prepared and served hot or cold beverages, including teas and espresso-based drinks by using an espresso machine, as well as cold brew coffee preparation methods
- Memorized drink orders and preferences for regular customers to build rapport and increase brand loyalty
Psychiatry Specialist Assistant/Internship
Alfredo H. Arellano PMHCNS
01.2021 - 05.2021
- Recorded observations and baseline measurements to maintain accurate medical records
- TMS technician, delivered TMS therapy to patients
- Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures
- Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians
- Participated in 1:1 interactions with patients
Education
College Degree - Psychology
The University of Texas at Dallas
Skills
- Coffee experience
- Barista experience
- POS
- Restaurant experience
- Serving
- Food service
- Cash handling
- Upselling
- Microsoft Office
- Microsoft Powerpoint
Certification
Food Handler
TABC
CPR
Timeline
Server/Barista
La Finca
12.2023 - 02.2025
Shift Leader
La La Land Kind Cafe
05.2022 - 08.2023
Server
Fiatto
03.2022 - 02.2023
Barista
Dutch Bros Coffee
10.2021 - 04.2022
Psychiatry Specialist Assistant/Internship
Alfredo H. Arellano PMHCNS
01.2021 - 05.2021
College Degree - Psychology
The University of Texas at Dallas
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