Veronica Cabrera
Frisco,TX
Summary
Dynamic Functional Lead with over 16 years of specialized SAP ERP experience, particularly in SAP IS-U within the energy sector, encompassing water, gas, and electric utilities. Recognized expert in Bill Print processes with profound skills in configuration and code optimization to enhance billing efficiency. Proven track record in designing and implementing robust billing solutions that prioritize accuracy and compliance, alongside leading multiple successful S/4HANA upgrades. Also served as Billing Support Lead, providing comprehensive support across Reporting, FICA, Device Management, and EMMA functionalities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
SAP Functional Lead
VertexOne
02.2015 - Current
- Billing/ Implementation/Migration Support/Lead Support Roles/Reporting-HANA/Bill Print/Kubra.
- Responsibilities
- End-to-End Project Leadership: Directed the full lifecycle of SAP S/4HANA implementations, from initial scoping, requirements gathering, and solution design through to go-live and post-production support.
- Managed cross-functional teams, including business stakeholders, technical teams, and third-party vendors, ensuring alignment with business objectives and project milestones.
- Led the design and development of customized SAP reports tailored to meet specific business requirements. Utilized SAP standard reporting tools (e.g., ABAP, SAP Fiori) and integrated them with S/4HANA to ensure real-time, actionable insights. Worked closely with business stakeholders to gather requirements and translate them into functional specifications.
- Led unit testing, integration testing, and user acceptance testing (UAT) for all RICEF/W objects.
- Bill print design and analysis to include working with xml and Kubra tools.
- Out-of-Balance Bill Analysis: Addressed and resolved issues with out-of-balance billing documents, where discrepancies between the billed amount and the actual calculated amount occur.
- Led the configuration of rate structures in the billing module.
- Management of EMMA functionality including the creation of BPEM cases and processes, as well as configuration of EMMA Layout.
- Ongoing Change Request for new development.
- Migration supports mapping, gathering, and loading through EMIGALL.
- SAP functional training for billing and other areas.
- User training and documentation.
- Hana view reporting and ABAP reporting support. This would include the meter-to-cash reporting as well as unbilled and billed revenue.
- Coordinating upgrade for the SAP systems – all clients, including review of notes to be implemented and test cases.
- Liaised between the IT infrastructure team and other personnel to assist with resolving system issues.
- Determined proper methodologies and procedures to use based upon project specifications.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Established priorities and drove accountability for assigned initiatives, providing leadership.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Developed, configured and tested applications for accurate alignment with project standards.
- Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Facilitated front to back solution design value chain for accountable team members.
SAP Billing Analyst
TXU Energy
11.2011 - 02.2015
- System Implementation/Billing Analyst/Exception Management/Transaction Management
- Responsibilities
- Served as Billing Implementation Analyst/Billing Support Analyst and Subject Matter Expert for EMMA (BPEM).
- Project management for projects related to the addition of SAC codes for deregulated market 810_02 (market invoice), disconnect recovery fee enhancements, Fiserv (CheckFree interface modifications), and any new BPEM creation.
- Functional support for billing configuration, BPEM configuration, billing defects and changes, device management defects, Transaction Management defects (e.g., 810/867 processing), batch issues, and interface (Luminant) issues.
- Contributed to the Defect Management process through Kaizen Charter, which helps streamline the process.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Researched and resolved billing discrepancies to enable accurate billing.
Communication Analyst/SAP Billing Analyst
Black & Veatch
07.2007 - 11.2011
- Communication Analyst / Change Management / Billing Analyst /Exception Management
- Responsibilities
- Developing the communications method for SAP implementation project. This would include a Newsletter, Website, and progress reports.
- Served as subject matter expert for EMMA (BPEM).
- Setting up technical master data and business master data for testing, as needed.
- Provided feedback and documentation assistance during the blueprint phase through Go-Live Support phase for both Billing and invoicing, as well as Exception Management and BPEM case creation.
- Provided support and testing for an EMMA upgrade from Service Pack (SP) 12 to SP 17. One hundred and thirty-five notes were applied through the standard process to bring the functionality up to date.
Education
Bachelor of Science - Business Administration - concentration Management Information Systems
University of Texas At Dallas
Richardson, TX05.2006
Skills
- SAP IS Utilities
- Bill Print
- Billing Master Data Configuration & EMMA
- Solution and Design
- SAP Hana & Fiori
- Defect Management
- Training
- Agile & Waterfall Methodologies
- Business analysis
- Solution implementation
- Solution design
- User acceptance testing
- Requirements gathering
- Team coordination and collaboration
- Project scope analysis
- Business process analysis
Certification
ABAP Debugger
Languages
Spanish
Native or Bilingual
Timeline
SAP Functional Lead
VertexOne
02.2015 - Current
SAP Billing Analyst
TXU Energy
11.2011 - 02.2015
Communication Analyst/SAP Billing Analyst
Black & Veatch
07.2007 - 11.2011
Bachelor of Science - Business Administration - concentration Management Information Systems
University of Texas At Dallas