Dedicated hospitality professional focused on enhancing customer satisfaction through attentive service and effective communication. Experienced in managing high-volume situations while maintaining a positive demeanor. Capable of swiftly learning operational processes and contributing to team success.
Facilitated positive guest interactions by delivering friendly service.
Maintained compliance with safety and sanitation regulations.
Conducted training for new staff on service protocols and industry standards.
Increased revenue by promoting premium bottles and upsizing orders.
•CPR Certification
• TABC Certification
• Food handler Certification