Brianna Gaston
East Point,GA
Summary
Clinical professional with strong expertise in leading healthcare teams and driving successful patient outcomes. Adept at fostering collaborative environments, ensuring seamless communication, and adapting to changing needs. Skilled in clinical supervision, patient care management, and staff development, consistently delivering high-quality results. Trusted for reliability and strategic problem-solving in fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Team Lead
Digestive HealthCare of GA
05.2022 - Current
- Developed comprehensive treatment plans based on thorough assessment of patients'' needs, leading to improved health outcomes for patients under our care.
- Supervised and coordinated daily activities of twelve medical assistants and clinical staff in a fast-paced environment.
- Conducted staff training on clinical protocols, patient care techniques, and EHR system usage.
- Ensured compliance with HIPAA, OSHA, and other regulatory standards.
- Collaborated with physicians and healthcare providers to enhance care delivery and patient satisfaction.
- Designed workflows that improved clinic efficiency
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Administered medications and assisted with minor procedures as per provider instructions.
- Maintained accurate patient records using [Epic & Greenway] to ensure compliance with documentation standards.
Registered Medical Assistant
Digestive Healthcare of GA
07.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
Registered Medical Assistant
Atlanta Gastroenterology Associates LLC.
08.2016 - 07.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Administered medications and assisted with minor procedures as per provider instructions.
- Maintained accurate patient records using [Epic & Greenway] to ensure compliance with documentation standards.
- Called and faxed pharmacies to submit prescriptions and refills.
- Streamlined the prior authorization process by implementing efficient workflow systems and maintaining accurate records.
Guest Service Representative
Target
06.2013 - 08.2016
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
Certified Medical Assistant
Sanford Brown College
Atlanta GA08-2015
High School Diploma -
Holy Family
Birmingham, AL05-2013
Skills
- Patient care coordination
- Clinical research
- Clinical oversight
- HIPAA compliance
Accomplishments
- Supervised team of 12 staff members.
- Recognized for outstanding dedication to patient care.
- Mentored junior staff on new Fibroscan equipment operation.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Medical Assistant (CMA)
- Echosens(Fibroscan)
- CPR Certified
Timeline
Clinical Team Lead
Digestive HealthCare of GA
05.2022 - Current
Registered Medical Assistant
Digestive Healthcare of GA
07.2019 - Current
Registered Medical Assistant
Atlanta Gastroenterology Associates LLC.
08.2016 - 07.2019
Guest Service Representative
Target
06.2013 - 08.2016
Certified Medical Assistant
Sanford Brown College
High School Diploma -
Holy Family
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