BRIANNA GONZALEZ
Fargo
Summary
Highly energetic and friendly individual with exceptional communication skills and a positive attitude. Organized and dependable candidate with proven success in managing multiple priorities while maintaining a positive outlook. Willing to take on additional responsibilities to contribute towards achieving team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Panda Express Restaurant
06.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Cashier
Simonsons Gas Station
08.2022 - 04.2023
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Delivered high level of customer service to patrons using active listening and engagement skills
Server
Paradiso Mexican Restaurant
03.2022 - 08.2022
- Set tables with utensils and menus
- Greet guest and take orders
- Keep kitchen staff informed on guest
- Maintain tables settings by removing courses as complete
- Take payments and return receipts to table
Fruit Expert/Delivery Driver
Edible Arrangements
01.2022 - 04.2022
- As needed, prepares a variety of fruit arrangements, dipped fruit and etc products to Edible Arrangements standards
- Transported and safely delivered items to prevent damage or loss
- Navigated routes with relevant map programs and GPS systems
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Processed shipment documents neatly and efficiently for each load
- Follows store policies and procedures for operational flow at each station
- Presents oneself professionally and demonstrates clear communication by using Fruit Expert skills with all Guests and co-worker interactions
Server
Dennys Restaurant
10.2021 - 04.2022
- Provided exceptional service to high volume of daily customers
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Served food and beverages to customers and confirmed complete orders
Education
Josef's School of Hair Design Inc
Fargo, NDHigh School Diploma -
Jena High School
Jena, LA05.2019
Skills
- Communication
- Customer Service
- Problem solving
- Cash Handling
- Strong work ethic
- Multitasking and organization
- Attention to detail
- Professional appearance
Certification
- ServSafe Food Handler's Certification
Timeline
Front of House Employee
Panda Express Restaurant
06.2024 - Current
Cashier
Simonsons Gas Station
08.2022 - 04.2023
Server
Paradiso Mexican Restaurant
03.2022 - 08.2022
Fruit Expert/Delivery Driver
Edible Arrangements
01.2022 - 04.2022
Server
Dennys Restaurant
10.2021 - 04.2022
Josef's School of Hair Design Inc
High School Diploma -
Jena High School
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