Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Gordon

Sanford,FL

Summary

Highly dedicated and detail oriented professional with a proven track record in delivering exceptional customer service. Known for meticulous attention to detail and ability ability to anticipate customers needs affectively. Adept in maintaining composure in fast pace environments while ensuring high standards of quality. Seeking to leverage strong interpersonal skills and commitment to excellence in a role that values customers service above all else.

Overview

11
11
years of professional experience

Work History

Lead Dental Assistant

Cape Vista Dental
05.2020 - Current
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
  • Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.

Cashier

Speedway LLC
03.2020 - 05.2022
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Customer Service Cashier

Goodwill Industries
07.2013 - 09.2016
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Education

High School Diploma -

Brook-shire International Academy
Online
2021

Skills

  • Appointment Scheduling
  • Infection control proficiency
  • Patient Charting
  • Endodontic Procedures
  • Team Collaboration
  • Records Management
  • Procedure Support
  • Certified in CPR/AED
  • Customer Service
  • Microsoft Office proficient
  • Data Verification
  • Complex Problem-Solving

Timeline

Lead Dental Assistant

Cape Vista Dental
05.2020 - Current

Cashier

Speedway LLC
03.2020 - 05.2022

Customer Service Cashier

Goodwill Industries
07.2013 - 09.2016

High School Diploma -

Brook-shire International Academy

Similar Profiles

CREATE PROFILE
Brianna Gordon