Brianna Gosselin

• Empowered clients to achieve their fitness goals through strategic positive reinforcement techniques.

• Provided expert instruction on proper exercise form and technique to maximize safety and effectiveness.

• Guided clients in the safe and effective use of gym equipment, ensuring optimal performance and injury prevention.

• Designed and implemented personalized nutrition plans to support and enhance sustainable, healthy lifestyle changes.

• Monitored client progress continuously, adjusting programs as necessary to maintain momentum toward goals.

• Educated clients on the comprehensive benefits of regular exercise and informed nutrition practices.

• Conducted precise body composition analyses utilizing bioelectrical impedance and skinfold calipers to track progress.

• Led group fitness classes across multiple disciplines, including weight training, aerobics, yoga, and Pilates, fostering a dynamic and engaging environment.

• Maintained detailed records of client progress, including attendance, measurements, and goal attainment, ensuring accountability and continuous improvement.

• Drove membership growth by leveraging targeted sales and marketing strategies, contributing to overall facility success.

• Led and motivated clients during cardiovascular, strength training, and flexibility sessions, ensuring a comprehensive approach to fitness.

• Organized and maintained client records, streamlining the newly implemented system to keep all fitness regimens, records, and contracts current.

• Cultivated strong relationships with members and guests, actively supporting them in their fitness journeys.

• Resolved client issues efficiently, escalating to supervisors when necessary, to ensure a seamless member experience.

• Conducted thorough client assessments, collaborating with them to establish and achieve personalized fitness goals.

• Fostered long-term client relationships through consistent encouragement, personal support, and professional guidance.

• Promoted facility classes and amenities through strategic social media engagement, increasing visibility and participation.

• Processed payments accurately, managing cashier duties, issuing receipts, and balancing tills at the end of shifts.

• Coordinated with kitchen and service teams to ensure seamless order processing and timely delivery to customers.

• Verified accuracy and promptness of food orders before delivery, ensuring customer satisfaction.

• Handled customer inquiries and reservations over the phone, providing detailed information on menu items and services.

• Addressed and resolved customer complaints efficiently, adhering to company standards to maintain a positive customer experience.

• Provided exceptional customer service, resolving issues professionally and ensuring guest satisfaction.

• Assisted in training new employees on company procedures, customer service techniques, and operational protocols.

• Maintained cleanliness and organization in customer areas, ensuring a welcoming environment.

• Collaborated with management to coordinate and execute special events and functions.

• Maintained comprehensive knowledge of menu items, ingredients, and preparation methods to assist customers effectively.

• Conducted opening and closing procedures to ensure smooth operation, including inventory management and reconciliation tasks.

• Communicated effectively with team members and security personnel to manage customer interactions and resolve conflicts.

• Collaborated with multidisciplinary teams, including occupational therapists, speech pathologists, psychologists, and social workers, to deliver comprehensive support services to special needs students.

• Maintained meticulous records of student attendance, grades, and behavior, ensuring accuracy and compliance with school policies.

• Assisted in the creation and execution of Individualized Education Plans (IEPs), tailoring educational strategies to meet the specific needs of students with disabilities.

• Organized and managed classroom materials and resources to support an effective and efficient learning environment.

• Promoted student engagement by employing positive reinforcement techniques, fostering an inclusive and supportive classroom atmosphere.

• Facilitated group activities aimed at enhancing communication, problem-solving, self-advocacy, and independent living skills among special needs students.

• Monitored student progress closely, providing detailed feedback to parents and school administrators on academic and behavioral performance.

• Supervised and coordinated field trips for special education classes, ensuring student safety while creating enriching educational experiences outside the classroom.

• Supported classroom teachers in establishing and maintaining a positive and productive learning environment for all students.

• Delivered personalized instruction to students with disabilities, focusing on foundational literacy and numeracy skills.

• Communicated effectively with parents, administrators, and support staff to align on student progress and necessary adjustments to educational plans.

• Ensured all documentation and communication complied with educational standards and contributed to the smooth operation of classroom activities.Integrated technology into instructional practices by utilizing computer programs and online resources to enhance student learning.

• Provided individualized support to students by offering personalized accommodations, additional assistance, and educational assessments.

• Ensured student safety and well-being by supervising and escorting them to various school locations, including the restroom, cafeteria, playground, and field trips.

• Promoted a positive learning environment through affirmative communication and fostering a constructive attitude among students.

• Maintained accurate attendance records and diligently documented classroom activities to ensure compliance with school policies.

• Motivated students through constructive feedback and encouragement, driving engagement and participation.

• Implemented behavior improvement strategies using modification and positive reinforcement techniques, resulting in better student outcomes.

• Provided additional supervision in classrooms, schoolyards, and cafeterias, ensuring a safe and orderly environment.