Brianna Guerrero-Vega
Havelock,NC
Summary
Dynamic first responder with expertise in emergency medical treatment and a proven ability to manage high-pressure situations at Craven County Schools. Recognized for enhancing community safety through effective outreach and reducing injury rates during rescues. Strong team collaborator with exceptional customer service skills, ensuring a positive experience in all interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
First Responder
Craven County Schools
07.2025 - Current
- Participated in ongoing professional development opportunities to continually enhance knowledge and skills relevant to the role of a first responder.
- Managed stressful situations with composure while maintaining professionalism under intense pressure.
- Contributed to community outreach initiatives, educating the public about emergency preparedness and first responder services available in their area.
- Reduced injury rates during rescues through rigorous adherence to safety protocols and proper use of personal protective equipment.
Host
La Casa Del Patron
12.2022 - 08.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma - Medicine
Havelock High School
101 Webb Blvd Havelock Skills
- Basic life support
- Vital signs monitoring
- Emergency medical treatment
- Mass casualty management
- Disaster response
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
CPR Certified
First Aid Certified
Certified Guest Service Professional
Languages
Spanish
Native or Bilingual
Timeline
First Responder
Craven County Schools
07.2025 - Current
Host
La Casa Del Patron
12.2022 - 08.2025
High School Diploma - Medicine
Havelock High School