Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Guess

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Host/Server

Whitey's Restaurant
01.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Dental Sterilization Technician

Dr. Gersch And Dr. Doty DDS MS
09.2019 - 09.2022
  • Enhanced dental instrument sterilization processes by implementing industry best practices and guidelines.
  • Ensured patient safety by strictly adhering to OSHA regulations and CDC guidelines for infection control.
  • Monitored autoclave performance regularly to ensure optimal functionality and maintained detailed records of sterilization cycles.
  • Maintained a sterile environment in the dental office through consistent cleaning, sanitizing, and organization of workstations.

Education

High School Diploma -

Swartz Creek High School
Swartz Creek, MI
05.2021

Skills

  • Telephone reception
  • Team Collaboration
  • Guest Engagement
  • OSHA Compliance
  • Cash Handling
  • Exceptional customer service

Timeline

Host/Server

Whitey's Restaurant
01.2022 - Current

Dental Sterilization Technician

Dr. Gersch And Dr. Doty DDS MS
09.2019 - 09.2022

High School Diploma -

Swartz Creek High School

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Brianna Guess