Brianna Hamilton
Olympia,USA
Summary
Driving Instructor and License Examiner South Sound Driving School March 2021 - Current Maintain required certifications and continuing education hours in accordance with WA state law and DOL regulations Provide one on one personalized driving instruction to students of all ages and backgrounds Teach online classes in defensive driving procedure Administer both written and driving exams to assess customer fitness to hold a driver's license in accordance with state regulation and standards Ability to troubleshoot and adjust strategy quickly for both the students and instructors safety on instructional drives Follow state guidelines when filling out paperwork and submitting forms Answer phones and provide exemplary customer service Utilize spreadsheets to schedule appointments Basic vehicle maintenance
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driving Instructor and License Examiner
South Sound Driving School
03.2021 - Current
- Maintain required certifications and continuing education hours in accordance with WA state law and DOL regulations
- Provide one on one personalized driving instruction to students of all ages and backgrounds
- Teach online classes in defensive driving procedure
- Administer both written and driving exams to assess customer fitness to hold a driver's license in accordance with state regulation and standards
- Ability to troubleshoot and adjust strategy quickly for both students and instructor safety on instructional drives
- Follow state guidelines when filling out paperwork and submitting forms
- Answer phones and provide exemplary customer service
- Evaluated student performance and documented progress and goals.
- Scheduled appointments with students for driving lessons.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Developed tailored lesson plans for each student, addressing their individual needs and weaknesses.
- Administered driver education course and knowledge test to assist students with earning drivers licenses.
- Ensured all vehicles were well-maintained, clean, and properly equipped according to state regulations for optimal safety during lessons.
- Assisted students in overcoming driving-related anxiety through patient guidance and confidence-building exercises.
- Maintained accurate student records to meet DOL requirements.
Executive Assistant
Simply Thrive Psychotherapy
03.2020 - 03.2021
- Building opening and closing procedures
- COVID-19 screening procedures for each client and clinician daily
- Answer phones, provide accurate information, transfer calls
- Initial client intake
- Managing calendars for up to 11 clinicians
- Creating schedule for a 4 person admin team
- Verify clinician credentialing
- Verify insurance eligibility and benefits
- Data transfer between Electronic Health Record (EHR) systems
- Identify and correct billing errors
- Help clients understand insurance benefits and billing
- Overdue bill collections
- Equipment install and set up
- Drafting forms and letters
- Managed time efficiently in order to accomplish all tasks and projects each day
- Creating and maintaining filing and organizational systems for the director and offices
- Sending and verifying annual client paperwork
Medical Marijuana Consultant
The Healing Center of Olympia
03.2018 - 03.2020
- Provided personalized customer support to aid and educate medical patients in their unique treatment paths
- Processed orders, designed and organized displays
- Assisted in training new employees
- Organized and monitored inventory
- Followed state regulations and legal process for issuing Medical Marijuana Cards
- Maintained positive, professional relationships with vendors
- Consistently updated personal education of new product options in a changing market
Peer Advisor in Academic and Career Advising
The Evergreen State College
09.2015 - 06.2017
- Employed leadership skills by advising students in navigation of courses and resolution of academic issues; connected students with staff advisors, faculty, and campus resources
- Provided personalized support for students in nuanced consideration of all cultural, racial, class, gender, sexual identity, and ability needs
- Executed professional correspondence for Academic and Career Advising via email and phone
- Managed over 10 professional daily calendars for student access and ease of operations
- Advised students in navigating both college and professional problems and decisions
- Demonstrated exemplary communication in person, phone and email with over 550 members of faculty, students, parents and the general public
Education
B.A. - Psychology and Cultural Studies
The Evergreen State College
Olympia, WA06.2017
A.A. -
Grays Harbor Community College
Aberdeen, WA06.2015
Skills
- Excel
- MacOS
- Numbers
- Pages
- Simple Practice
- Kareo
- Microsoft Word
- Google Docs
- Google Sheets
- Strong Observational Skills
- Time Management
Certification
- Driving Instructors License
- Certified Examiners License
- Certified Knowledge Examiners License
- HIPPA Training
- Dealing With Difficult People Training
- Administrative Assistants Workshop
- Handling Workplace Confrontations Training
- Certified Personal Trainer
- Certified Nutrition Coach
- Certified Corrective Exercise Specialist
Projects
Worked with a team to develop a video resource of coping mechanisms to train relief volunteers working with traumatized children in refugee camps from the Middle East in both English and Arabic.
Completed an extensive 25 page academic paper on Irish history, language, and culture based on my travels in Ireland as my final project to complete my B.A.
Timeline
Driving Instructor and License Examiner
South Sound Driving School
03.2021 - Current
Executive Assistant
Simply Thrive Psychotherapy
03.2020 - 03.2021
Medical Marijuana Consultant
The Healing Center of Olympia
03.2018 - 03.2020
Peer Advisor in Academic and Career Advising
The Evergreen State College
09.2015 - 06.2017
A.A. -
Grays Harbor Community College
- Driving Instructors License
- Certified Examiners License
- Certified Knowledge Examiners License
- HIPPA Training
- Dealing With Difficult People Training
- Administrative Assistants Workshop
- Handling Workplace Confrontations Training
- Certified Personal Trainer
- Certified Nutrition Coach
- Certified Corrective Exercise Specialist
B.A. - Psychology and Cultural Studies
The Evergreen State College
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