Brianna Hanby
Bridgeton,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Pulmonary Health Consultants
Millville, NJ
09.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Medical Receptionist
The Heart House
Bridgeton, NJ
12.2019 - 03.2020
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Cashier
Walmart
Bridgeton, NJ
08.2016 - 02.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Education
Cumberland Regional High School
Bridgeton, NJ06-2014
Skills
- Referral Verification
- Medical Charting
- HIPAA Compliance
- Insurance Verification
- Payment Collection
- Appointment Scheduling
- Co-Payment Collection
- Front Desk Operations
- Appointment Setting
- Petty Cash Management
- Patient Registration
Timeline
Medical Receptionist
Pulmonary Health Consultants
09.2023 - Current
Medical Receptionist
The Heart House
12.2019 - 03.2020
Cashier
Walmart
08.2016 - 02.2018
Cumberland Regional High School
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