Brianna Hatcher
Miami
Summary
Professional with extensive experience in food service and customer care, tailored for dietary needs sector. Strong focus on team collaboration, consistent reliability, and adaptability to changing needs. Skilled in food safety, complying with residents needs or concerns, and maintaining high standards of cleanliness. Known for effective communication, Hardworking, positive attitude, and results-driven approach.
Overview
3
3
years of professional experience
Work History
Dietary Worker
Emerald Park Of Hollywood
5770 Stirling Rd, Hollywood, FL 33021
10.2022 - Current
- Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
- Maintained high cleanliness standards in dining areas, promoting a safe and welcoming environment for residents.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Fast Food Crew Member
Pollo Tropical
Miami Lakes
07.2022 - 09.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Took orders, prepared meals, and collected payments.
- Implemented time management strategies to prioritize tasks effectively during high-pressure situations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Certificate - CNA Nursing
Lindsey Hopkins Technical College
750 NW 20th St, Miami, FL 3312701-2025
High School Diploma -
Hialeah-Miami Lakes Senior High School
Hialeah, FL06.2022
Skills
- Patient care
- Food handling
- Cross-training
- Strong work ethic
- Customer service
- Multitasking and organization
- Cash handling
- Safe food handling
- Task prioritization
- Complex Problem-solving
- BLS Certificate
Timeline
Dietary Worker
Emerald Park Of Hollywood
10.2022 - Current
Fast Food Crew Member
Pollo Tropical
07.2022 - 09.2022
Certificate - CNA Nursing
Lindsey Hopkins Technical College
High School Diploma -
Hialeah-Miami Lakes Senior High School