Brianna Hatter
Summary
Dynamic sales professional with a proven track record at NVPS and Dish Network Corp, excelling in critical thinking and adaptability. Expert in building customer relationships, exceeding sales quotas through creative solutions, and enhancing satisfaction levels. Skilled in negotiation and problem identification, consistently achieving and surpassing targets.
Overview
2
2
years of professional experience
Work History
Sales Assistant
NVPS
02.2024 - Current
- Built strong relationships with customers, fostering loyalty and repeat business.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
Sales Representative
NVPS
03.2023 - 12.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Retention Specialist
Dish Network Corp
09.2022 - 02.2023
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Negotiated contract renewals, securing continued business partnerships with satisfied clients.
Education
Bachelor of Science - Computer Animation
Full Sail University
Winter Park, FL12.2019
Skills
- Problem Identification
- Critical thinking
- Creative solutions
- Adaptability
Timeline
Sales Assistant
NVPS
02.2024 - Current
Sales Representative
NVPS
03.2023 - 12.2023
Retention Specialist
Dish Network Corp
09.2022 - 02.2023
Bachelor of Science - Computer Animation
Full Sail University
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