Brianna Hernandez
Brooklyn,NY
Summary
Determined and hardworking with 7 years of experience in assisting customers and presenting excellent communication skills. Motivated attitude and dedication to multitask in busy environments. Manage to adapt to new environments and dedicated to improvement.
Overview
7
7
years of professional experience
Work History
Restaurant Worker
Gourmet Grill
03.2017 - Current
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately and close out register, ensuring proper accounting at the end of each shift.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Manage the counter by answering phones, taking tablet orders, and sending out deliveries.
- Make desserts and drinks.
Education
Master of Science - School Counseling
Brooklyn College of The City University of New York
Brooklyn, NY05.2026
Bachelor of Science - Psychology
Brooklyn College of The City University of New York
Brooklyn, NY12.2023
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY05.2021
Skills
- Good time management
- Collaboration and Teamwork
- Prioritization and Organization
- Good communication
- Multitasking
- Compassionate and Understanding
- Hardworking
- Creative Thinking
- Leadership and Decision Making
Timeline
Restaurant Worker
Gourmet Grill
03.2017 - Current
Master of Science - School Counseling
Brooklyn College of The City University of New York
Bachelor of Science - Psychology
Brooklyn College of The City University of New York
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
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