Isabella Wisilinski
Tampa,FL
Summary
At Lobster Haven, I excelled in multitasking and customer service, maintaining cleanliness and order accuracy during peak hours. My collaboration with the team improved order efficiency, contributing to higher customer satisfaction. Skilled in cash handling and problem-solving, I fostered a positive dining experience, enhancing repeat business.
I also enjoy being around kids and taking care of people that cannot themselves. Always have positive energy no matter if it’s a bad day for me I still have good attitude and I enjoy working and being able to help out in any way I can with anything.
Overview
1
1
Certification
Work History
Restaurant Worker
Lobster Haven
12807 W Hillsborough Ave, Tampa
02.2024 - 05.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Assembled salad bases ahead of peak times and placed in refrigeration unit.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Education
Sunlake High School
3023 Sunlake Blvd 34638Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and Resilience
- Order taking accuracy
- Table setting expertise
- Food safety knowledge
- Menu Memorization
- Sanitation Standards Compliance
- Customer Service
- Food Safety
- Food Prep
- Food safety understanding
- Allergy awareness
- Marketing
- Financial Transactions
- Collaboration and Teamwork
- Cleaning and organization
- Attention to Detail
- Prioritization and Organization
- Safe Food Handling
- Cleaning procedures
- Sanitization
- Relationship Building
- Leadership and Decision Making
- Quality Control
- Kitchen Equipment Operation
- Delegation and Task Management
- Food handling
- Critical Thinking
- Staff Training
- Order delivery practices
- Plating and presentation
- Special Events and Catering
- Event Planning
- Knife Skills
- Team building
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Task Prioritization
- Self Motivation
- Goal Setting
- Time management abilities
- Adaptability
good with kids and babies
love being around kids and playing with them
- Following Directions
- Flexible scheduling
- Maintaining safe environment
- Child Supervision
- Toddler care experience
- Meal and snack times
- Childcare
- Managing routines
- Activity Planning
- Homework Assistance
- Playing puzzles and games
- Reading and Storytelling
- Creative play ideas
- Behavior Management
- Bathing and dressing
- Planning physical activities
- Child Development Understanding
- Monitoring screen time
- Diaper changing proficiency
- Park supervision
- Educational Activities Planning
- Early Childhood Development
- Potty Training Assistance
- Problem-Solving
- Dependable and Responsible
- Teamwork and Collaboration
- Good Decision Making
- Creative Thinking
- Housekeeping and Cleaning
- Cooking
- Emotionally supportive
- Promoting Good Behavior
- Analytical Thinking
- Rule Setting
- First Aid
- Boundary Setting
- Patient Care
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Dementia Care
Certification
I have my coaching certification for cheerleading. I help out with the little girls and help them learn their cheers they are around 5-7
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Worker
Lobster Haven
02.2024 - 05.2024
Sunlake High School