Brianna Hernandez
Tolleson,AZ
Summary
Proven Trainer at Raising Cane's Restaurants, adept in staff development and productivity enhancement through effective mentoring and coaching. Demonstrated ability in customer service and time management, significantly improving training outcomes. Experienced in FedEx's fast-paced environment, showcasing strong work ethic and reliability. Achievements include boosting operational performance and minimizing product damage, underlining a commitment to excellence and continuous improvement.
Overview
3
3
years of professional experience
Work History
Trainer
Raising Cane's Restaurants
02.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Truck Unloader
FedEx
10.2021 - 03.2022
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Boosted operational performance by undergoing regular training sessions on new equipment usage, safety protocols, and industry best practices related to truck unloading procedures.
Education
Associate In Criminal Justice - Criminology
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ 08.2022 -
High School Diploma -
La Joya Community High School
Avondale, AZ05.2022
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Trainer
Raising Cane's Restaurants
02.2024 - Current
Associate In Criminal Justice - Criminology
Maricopa Community Colleges, Estrella Mountain Community College
08.2022 -
Truck Unloader
FedEx
10.2021 - 03.2022
High School Diploma -
La Joya Community High School
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