Brianna Hurrell
Ashburn,VA
Summary
Professional with strong technical insight and hands-on experience in field services. Adept at troubleshooting, maintaining, and repairing complex systems and equipment. Strong team collaborator focused on achieving results and adapting to changing needs. Skilled in diagnostics, customer support, and technical documentation.
Overview
7
7
years of professional experience
Work History
Field Service Engineer
FiconTEC USA
08.2024 - Current
- Support the research, development, and testing of photonics products and technologies by assisting with laboratory operations, equipment maintenance, experimental procedures, and data analysis
- Collaborate closely with engineering and research teams in a dynamic environment focused on cutting-edge technology and innovation.
- Diagnosed and resolved technical issues for diverse industrial equipment in field settings.
- Conducted routine maintenance and inspections to ensure optimal equipment performance and reliability.
Undergraduate Researcher
CREOL University of Central Florida
08.2022 - 05.2024
- Assisted graduate students on diverse projects, developing strategies to meet application requirements.
- Collaborated with cross-functional teams to design and manufacture new products.
Caregiver
TLC For Kids
04.2021 - 05.2023
- Managed customized and personalized childcare for their physical, emotional, social, and intellectual needs of the children.
- Contributed to a safe, caring, nurturing, and stimulating environment where children thrive and develop.
Food & Beverage Server
Fun Spot
01.2021 - 05.2021
- Efficiently ran and provided food and beverage services at locations throughout the park.
- Exhibited quality face-to-face customer service through Company’s standards.
- Uphold cleanliness standards with a focus on food safety measures.
Customer Service Representative
AAFES
01.2019 - 03.2020
- Resolved guest complaints and managed point-of-sale systems with a focus on customer satisfaction.
Education
Bachelor of Science - Photonics Science and Engineering
University of Central Florida
05-2024
Skills
- Expertise in light energy applications
- Integration of photonics components
- Functionality and optimization assessment
- Proficient in laser collimation techniques
- Optical fiber handling expertise
- Optical component management
EDUCATIONAL ACTIVITIES AND AWARDS
UCF Student Government - Senator, MARCH 2022 - MARCH 2023, Society of Optics Students - Outreach Officer/ Vice President, APRIL 2022- APRIL 2023, Society of Leadership and Success - APRIL 2019-Present, Dean’s List - 2022
Timeline
Field Service Engineer
FiconTEC USA
08.2024 - Current
Undergraduate Researcher
CREOL University of Central Florida
08.2022 - 05.2024
Caregiver
TLC For Kids
04.2021 - 05.2023
Food & Beverage Server
Fun Spot
01.2021 - 05.2021
Customer Service Representative
AAFES
01.2019 - 03.2020
Bachelor of Science - Photonics Science and Engineering
University of Central Florida