Brianna Johnson
Minot,ND
Summary
Caring and dedicated Registered Nurse possessing calm disposition and well rounded patient care. Detail-oriented nurse adept at delivering compassionate care to all patients. Devoted to giving every patient a positive and memorable experience. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse
LOOK Aesthetic Atelier
03.2024 - 10.2024
- Promoted a comfortable environment for patients during appointments by displaying professionalism, compassion, and understanding of their needs and concerns.
- Reduced risk of complications by conducting thorough pre-treatment assessments and obtaining informed consent from patients.
- Ensured safe and effective treatment administration by adhering to strict clinical protocols and maintaining up-to-date knowledge on industry advancements.
- Recorded details regarding therapies to keep patient charts updated.
- Completed data entry and filing to keep records updated for easy retrieval
- Enhanced clinic reputation for quality care by performing various aesthetic procedures, including chemical peels, laser treatments, and injectables.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines,.
Front Desk Receptionist
LOOK Aesthetic Atelier
02.2020 - 03.2024
- Welcomed incoming clients and engaged in friendly conversations while conducting check-in process
- Received incoming calls, emails, and social media messages
- Coordinated with staff members and providers to fulfill customer requests
- Handled payment processing
- Responded to inquiries made online, by phone and via email
- Scheduled appointments and maintained/updated appointment calendars
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Member Service Representative II
Norther Tier FCU
01.2017 - 09.2019
- Greet arriving members coming into the Credit Union cheerfully and in a professional manner, verifying their information, listening closely to their needs, and ensuring each member feels understood and important
- Assisted members with balancing their accounts, ordering checks, and debit cards, completing wire transfers, creating official checks and money orders, depositing and withdrawing funds to and from accounts.
- Assisted members over the phone with any questions or concerns they may have
- Completed training and worked effectively under high-pressure client service environments
- Recommended specific products and services in alignment with individual needs, requirements, and specifications.
- Trained new employees on closing duties along with running the drive thru on Saturdays
Crew Member
Tutti Frutti Frozen Yogurt
05.2012 - 12.2015
- Greeted and assisted customers, completed purchases, locate items, and assist customers with joining rewards programs to promote loyalty, satisfaction, and sales numbers
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Counted cash in register at beginning and end of shift
- Performed opening and closing duties on the weekends
- Maintained a clean work environment by wiping down tables in lobby, counters, taking out trash, sweeping and mopping, and vacuuming rugs
Education
Bachelor of Science - Nursing
Minot State University
Minot, ND12-2023
Skills
- Critical Thinking Skills
- Medication Administration
- Attention to Detail
- Patient Care Assessment
- Compassionate and Caring
- Direct patient care
- Documentation and Reporting
- Computer Proficiency
- Verbal and Written Communication
- Prioritization and Time Management
- Customer Support
Certification
- Basic Life Support (BLS) Certification-2023
- VFC Annual Education- HHS Immunization Lunch and Learn. February 2023. Course #2077
Timeline
Registered Nurse
LOOK Aesthetic Atelier
03.2024 - 10.2024
Front Desk Receptionist
LOOK Aesthetic Atelier
02.2020 - 03.2024
Member Service Representative II
Norther Tier FCU
01.2017 - 09.2019
Crew Member
Tutti Frutti Frozen Yogurt
05.2012 - 12.2015
Bachelor of Science - Nursing
Minot State University
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