Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Johnston

Novi,Michigan

Summary

Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor

Paper Goods Plus
12.2022 - Current
  • Supervised shipping and receiving, distribution, and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Operated warehouse material handling equipment correctly to move loads.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised shipping and handling operations.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Promoted diligence and culture of safety for drivers and warehouse operations.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Adhered to industry best practices for warehousing, material handling and documentation.

Cashier

CVS Pharmacy
11.2021 - 11.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Line Worker and Server

Qdoba Mexican Grill
09.2020 - 06.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.

Education

No Degree - Nursing Assistance

Michigan Health Institute
Southfield, MI
05.2023

High School Diploma -

Novi High School
Novi, MI
06.2022

Skills

  • Quality Control
  • Shipping and Receiving
  • Employee Motivation
  • Materials Movement
  • Loading and Unloading
  • Warehouse Organization

Certification

  • CNA - Certified Nursing Assistant

Timeline

Warehouse Supervisor

Paper Goods Plus
12.2022 - Current

Cashier

CVS Pharmacy
11.2021 - 11.2022

Line Worker and Server

Qdoba Mexican Grill
09.2020 - 06.2021

No Degree - Nursing Assistance

Michigan Health Institute

High School Diploma -

Novi High School

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Brianna Johnston