Brianna Kessler
Austin,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
6th-8th Grade English Language Arts Teacher
St. Anne Catholic School
12.2018 - 07.2022
- Created and implemented lesson plans for reading, writing, and mechanics per grade level requirements.
- Created assignments and exams to assess student knowledge.
- Assessed and graded student assignments in a timely manner.
- Worked collaboratively with teachers in other content areas to streamline topic integration and discuss the logistics of student life.
- Communicated effectively with parents, administration, and fellow teachers on classroom matters.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Counselor
Kidventure
05.2018 - 12.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Guided group activities by leading, coaching, and participating with campers.
- Helped organize and monitor school trips. Worked with a team of counselors to run camp efficiently.
- Communicated with parents as needed.
- First Aid/ CPR certified.
- Administered medical help to campers as needed.
Guest Services Representative
VenuWorks, UH Sports And Entertainment
08.2016 - 08.2017
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Worked within a team of other guest services representatives via headsets and walkie talkies during events to coordinate and problem solve various issues during events.
Sales Associate
Fine Arts Warehouse
05.2017 - 07.2017
- Worked register and assisted customers with sale of various paintings, mirrors, and frames.
- Assisted with ordering of custom frames.
- Assisted with store inventory and clean up.
Sales Associate
Parker School Uniforms
08.2013 - 07.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted with back ordering any out of stock items and contacting other store locations for sale of items as an alternative.
- Assisted with store inventory and clean up.
Education
Master of Science - Information Studies
University of Texas At Austin
Austin, TX05.2024
Bachelor of Arts - English
University of Houston- Main Campus
Houston, TX12.2018
High School Diploma -
St. Agnes Academy
Houston, TX05.2014
Skills
- Collaborative Teaching
- Student Engagement
- Project-based learning
- Curriculum Implementation
- Classroom Management
- Lesson Planning
- Group and individual instruction
- Leadership
- Organization
- Communication within a team
- Preservation and Collection Care
Certification
- Teacher Certification, 7-12 ELA
- Anticipated School Library Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
6th-8th Grade English Language Arts Teacher
St. Anne Catholic School
12.2018 - 07.2022
Counselor
Kidventure
05.2018 - 12.2019
Sales Associate
Fine Arts Warehouse
05.2017 - 07.2017
Guest Services Representative
VenuWorks, UH Sports And Entertainment
08.2016 - 08.2017
Sales Associate
Parker School Uniforms
08.2013 - 07.2014
Master of Science - Information Studies
University of Texas At Austin
Bachelor of Arts - English
University of Houston- Main Campus
High School Diploma -
St. Agnes Academy
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