Brianna Koebach
Suamico,WI
Summary
Professional with background in coordinating complex cases, ensuring seamless operations, and effective client management. Known for strong communication, analytical skills, and problem-solving abilities. Consistently delivers results through team collaboration and adaptability in fast-paced environments. Skilled in conflict resolution, documentation, and maintaining client confidentiality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Forensic Case Coordinator
Lutheran Social Services
Wausau, WI
04.2025 - Current
- Case management: Provide direct services and facilitate client access to community resources to support their mental health and recovery.
- Collaboration: Work closely with the Department of Corrections (DOC) and other service teams to coordinate efforts for successful client reentry.
- Client assessment: Perform initial and ongoing assessments using required tools to understand client needs.
- Service plan development: Create and implement comprehensive service plans in collaboration with the client, their support system, and other service providers.
- Documentation: Maintain accurate and timely client records and complete necessary documentation.
Center Supervisor
BioLife Plasma Services
Green Bay, WI
04.2018 - 04.2025
- Worked closely with members of management to ensure that all goals and productivity were being met.
- Led group of employees through training and skill development.
- Communicated effectively with any employees when an issue was presented.
- Supervised production on the floor, ensuring that all employees were completing tasks based on the Standard Operating Procedure (SOP) and complying with federal guidelines.
- Completed daily calibrations to ensure all machines were up to regulation.
- Worked with the Quality Assurance department to ensure that all products received, processed and shipped met the quality standards that were in place.
Case Manager
House of Hope
Green Bay, WI
04.2023 - 12.2023
- Developed and implemented individualized service plans for clients, focusing on goals for securing stable housing and employment.
- Assisted clients in navigating the application process for housing vouchers, benefits, and other necessary programs.
- Provided support and advocacy for clients as they transitioned out of the shelter into more permanent housing situations.
- Maintained accurate and timely case notes, client files, and required program reports in accordance with agency and funding requirements.
Inventory Associate
Soul Purpose
Green Bay, WI
09.2022 - 04.2023
- Maintains records of sales reports and tracks online purchases.
- Help keep the website updated, products listed at correct prices, orders are shipped in a timely manner.
- Drives sales through customer engagements and sharing of product knowledge.
- Helps organize different events to help bring the community together.
Youth Behavioral Specialist
Innovative Services Inc.
Green Bay, WI
04.2015 - 04.2017
- Consulted with client’s county worker to stay informed on client’s current behavioral concerns.
- Provided intervention that supported the overall mental and behavioral wellness of adolescents.
- Acted as a resource to develop plans and strategies to support the social emotional wellness of adolescents.
- Kept information confidential, allowing clients to gain trust.
Education
Bachelor of Science - Psychology, Emphasis - Brain, Behavior and Health
University of Wisconsin - Green Bay
Green Bay05-2022
Master's - Social Work
University of Wisconsin - Green Bay
Green Bay, WI 05-2027
Skills
- Leadership
- Excellent communication
- Critical Thinking
- Client assessment
- Time Management
- Detailed Oriented
- Problem Solving
- Advocacy experience
- Case documentation
- Cross-functional collaboration
- Active listening strengths
- State regulatory compliance
Certification
CPI Certification, CPR Certification
Timeline
Forensic Case Coordinator
Lutheran Social Services
04.2025 - Current
Case Manager
House of Hope
04.2023 - 12.2023
Inventory Associate
Soul Purpose
09.2022 - 04.2023
Center Supervisor
BioLife Plasma Services
04.2018 - 04.2025
Youth Behavioral Specialist
Innovative Services Inc.
04.2015 - 04.2017
Bachelor of Science - Psychology, Emphasis - Brain, Behavior and Health
University of Wisconsin - Green Bay
Master's - Social Work
University of Wisconsin - Green Bay