Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
7
7
years of professional experience
Work History
Forensic Case Manager
St. Mary's General Hospital
Passaic, New Jersey
02.2025 - Current
Monitored client progress through regular follow-up contacts.
Counseled clients on available resources within the community that could help meet their needs.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Provided crisis intervention support for clients in emergency situations.
Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
Maintained accurate case records and documentation according to agency guidelines.
Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Attended court hearings as a representative of the organization when needed.
Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
Sr. Case Manager
The Kintock Group
Newark, NJ
09.2023 - 12.2024
Provide leadership by supervision of Case Managers in terms of direction and role modeling.
Conduct performance reviews and taking disciplinary actions.
Collaborate with contractors to secure resources for residents.
Ensuing duties are performed in accordance with contract, ACA, licensure, and corporate guidelines.
Managing high – risk cases effectively, implementing crisis intervention techniques.
Review all Case Managers report, such as Parole Summaries, Discharge Summaries and Progress Notes.
Conduct bi- weekly counseling session, case conferences, and discharge planning sessions.
Schedule planned treatment activities such as group sessions and house/ facility meetings.
Monitored residents progress towards established goals and objectives.
Facilitated goal-oriented treatment plan meetings with residents and other professionals involved in the case.
Mental Health Advocate
Catholic Charities Diocese of Metuchen
New Brunswick, NJ
12.2022 - 09.2023
Provide support services which include but are not limited to life skills development, advocacy, and supportive counseling.
Assist individuals in navigating the complex mental health system, reducing barriers to accessing necessary care for loved ones.
Coordinate with mental health services within the community to increase program availability.
Conduct outreach to consumers residence and increasing accessibility of mental health services.
Provide empathetic guidance to consumers experiencing mental health crisis and connecting with appropriate support resources.
Developed individualized treatment plans based on the needs of consumers with mental health issues.
Mental Health Counselor
Immediate Care Psychiatric Center
Parsippany, NJ
11.2021 - 12.2022
Establish a safe environment for patients through group therapy session to openly discuss their thoughts, feelings, experiences, and concerns.
Remain updated on professional knowledge in ways of attending trainings and workshops related to advancements in the field of mental health.
Reduce crisis intervention needs by proactively monitoring patient’s progress.
Provide intervention to help increase recovery and wellness.
Implemented evidence-based interventions based on best practices in the field of mental health counseling.
Mental Health Associate
Clara Maas Medical Center
Bellville, NJ
10.2018 - 11.2021
Provide psychiatric emergency screening services.
Provide crisis intervention.
Coordinate mental health care.
Provided assessment and evaluation of patient’s mental health needs.
Monitor and document patient’s progress.
Education
Master of Science - Psychology
Purdue University
West Lafayette, IN
08.2023
Bachelor of Science - Psychology
Purdue University
West Lafayette, IN
02.2021
Skills
Crisis Intervention
Group/ Individual Therapy
Criminal Profiling
Client Advocacy
Case Management
Organization and Multitasking
Intervention Planning
Conflict Resolution
Leadership
Positive Attitude
Empathetic
Emotional Awareness
Case Documentation/Punctuality
CPR and First Aid Certified
Accomplishments
Developed a Mindfulness Therapy Group for the parolees.
Took lead of the Parole Assessment Center of 20 parolees.
Conduct assessments and reports on parolees for referrals of necessary treatment.