Brianna Lee-Bowens
Middleboro,MA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant/Receptionist
HIGH POINT TREATMENT CENTERS
Plymouth, MA
08.2022 - Current
- communicating with clients on a day-to-day basis, by email, phone call or in person.
- learned how to work with insurance companies and medical providers, along with currently working alongside the court system with first offense DUI probationers
- Efficient and able to multitasking while being organized.
- Experience and handling multiple spreadsheets in Excel to keep track of clients, alongside managing two work phones and office phone.
- Always ensuring to have equal respect and professionalism no matter the situation.
- Extended knowledge with netSmart/my avatar, Word doc, Snipping tool, excel, and SharePoint.
- Efficiency in managing deadlines and give all clients/responsibilities equal and exceptional attention.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Scheduled office meetings and client appointments for staff.
- Created and maintained databases to track and record customer appointments.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Child Care Worker
Little Tykes Daycare
Middleboro, MA
07.2021 - 08.2021
- multiple years experience in childcare with kids of all ages and personalities including time with children with special needs.
- Experience at local churches for VBS, Sunday schools and babysitting.
- CPR/AED/first aid certification.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established relationships with parents during pick-up and drop-off times, fostering open lines of communication.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Warehouse associate
Talbots Warehouse
Lakeville, MA
07.2018 - 06.2021
Interior Design Intern
NA
Middleboro, MA
04.2018 - 07.2018
- multiple interior design projects on my own rooms in my home and family and friends homes
- Attended Interior Design course with retired interior design artist.
- exceptional eye for color coordination and layouts.
- Intermediate knowledge to operate sewing machine and hand sew.
- Extremely creative
- Long history of multitudes of art classes. Drawing, painting, stitching, photography and architecture.
- Strong desire to gain more knowledge in interior design and be given the opportunity to excel in the field.
- Selected furniture, fixtures and lighting conditions to achieve desired effects.
- Knowledge and selecting all pieces necessary for space while adhering to budget constraints.
- Prepared material boards for presentations, showcasing selected fabrics, finishes, and color schemes cohesively.
- Developed strong time management skills by managing multiple projects simultaneously, meeting deadlines without compromising on quality or attention to detail.
Education
High school or equivalent -
Homeschooled
Middleboro, MA05.2020
Skills
- Warehouse Associate
- Shipping Receiving
- Picker Packer
- Order Puller
- Shipping
- General Labor
- Loading
- Pallet Jack
- Interior Design
- Babysitting
- Experience with Children
- Childcare
- Toddler Care
- Infant Care
- Load & Unload
- Early Childhood Education
- Time Management
- Organizational Skills
- Developmental disabilities experience
- Meal Preparation
- Teaching
- Caregiving
- Medication Administration
- Classroom Management
- Special Needs
- Home Care
- Special Education
- Senior Care
- Autism Experience
- Applied Behavior Analysis
- Administrative Experience
Timeline
Administrative Assistant/Receptionist
HIGH POINT TREATMENT CENTERS
08.2022 - Current
Child Care Worker
Little Tykes Daycare
07.2021 - 08.2021
Warehouse associate
Talbots Warehouse
07.2018 - 06.2021
Interior Design Intern
NA
04.2018 - 07.2018
High school or equivalent -
Homeschooled