Brianna Lewis
Idlewild,MI
Summary
Seasoned Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RGM
Taco Bell
Pinckney Michigan
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Shift Manager
McDonald's
08.2021 - 01.2022
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Directed employees through daily routines.
- Handled any customer complaints, questions and inquiries.
Shift Leader
taco Bell
08.2020 - 08.2021
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Generated reports to assess performance and adjusted workflows to realign with targets.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
Assistant Manager
Taco Bell
03.2017 - 06.2020
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Planned and prepared workflow schedules, delegating tasks for members on team.
Education
Some College (No Degree) - General Studies
Henry Ford College
Dearborn, MIHigh School Diploma -
Salem High School
Canton, MI06.2013
Skills
- Team development
- Training and mentoring
- Opening and closing procedures
- Schedule oversight
Certification
- Certified Food Safety, Taco Bell - 2018
Timeline
RGM
Taco Bell
01.2022 - Current
Shift Manager
McDonald's
08.2021 - 01.2022
Shift Leader
taco Bell
08.2020 - 08.2021
Assistant Manager
Taco Bell
03.2017 - 06.2020
Some College (No Degree) - General Studies
Henry Ford College
High School Diploma -
Salem High School