Brianna Long
Bremerton,WA
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
Bremerton, WA
01.2023 - 12.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by managing resources and allocating staff.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers.
Server
Garfield 208
Tacoma, WA
09.2022 - 12.2022
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Starbucks
Bremerton, WA
08.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Arts - Organizational Leadership & Technical Managment
Olympic College
Bremerton, WA06.2025
Associate of Arts -
Olympic College
Bremerton, WA08.2020
Skills
- Customer-Oriented
- Cash Handling Expertise
- Conflict Resolution Techniques
- Cash handling accuracy
- Problem-solving abilities
- Team leadership
- Customer service excellence
- Time management
- Adaptability to change
- Safe Food Handling
Timeline
Shift Supervisor
Starbucks
01.2023 - 12.2023
Server
Garfield 208
09.2022 - 12.2022
Barista
Starbucks
08.2021 - 08.2022
Bachelor of Arts - Organizational Leadership & Technical Managment
Olympic College
Associate of Arts -
Olympic College